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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Delhivery com?
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Delhivery com - Package not delivered Closed
My AWB number - ************* . I received a message that it is out for delivery, but not delivered in the whole day and suddenly around *.** pm , when checked in their website status shown delivered . Please help , either refund my money or d...
Jul 02, 2021 by Jyotisri
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