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Decathlon ^(31/42)

Decathlon - Refund not processed ^Closed

I bought a sweatshirt for my relative from a decathlon store, due to incorrect size I went to store for size exchange but since the required size was not available, I was offered refund. I accepted it and then I was asked to fill my bank detail...

Sep 05, 2024 by Rahul Kumar

Decathlon - Refund fraud ^Open

Hello, My name is Ajay Mishra and I bought a few items from the Decathlon App online. I returned the item after delivery due to the fit and size issue. As per policy they raised a refund on *rd July **** and since then I'm tracking my ref...

Jul 15, 2024 by Ajay Mishra

Decathlon - Damaged product delivered by Decathlon Not picking up the product and neither giving refund ^Open

I had ordered a pair of pants online. They sent me torn pants. Now they are not picking up the damaged item for return. Their customer care always says they will pick up in ** hours.but * week has passed and no resolution. ...

Mar 06, 2024 by Agamani Saha

Decathlon - Recumbent exercise bike not installed ^Closed

I have been following with the installation of exercise bike delivered on **th dec, and till date it has not been installed. ...

Dec 21, 2023 by ankush kalra

Decathlon - Package not delivered ^Closed

I ordered a product on decathlon and i already done with payment. I am waiting for last * day ls but then also my package is not deliver and the agent is not picking my call...

Nov 14, 2023 by Vipin

Decathlon - Missing item and poor response ^Open

Good morning My decathlon Order id :********** Item code missing :*******, *******, ******* I have sent the details as per the detls asked Has the box/packet been tampered with? No Is Decathlon tape used in the box? yes Is the box damag...

Oct 10, 2023 by Balwant

Decathlon - Package not delivered ^Closed

Package not delivered at promised date...

Aug 17, 2023 by Amrish

Decathlon - Product not delivered ^Closed

I ordered * products and prepaid for all * items. But i received only * products . My order number was **********. Sub order number ********...

Jul 17, 2023 by Khushnaj kaur

Decathlon - Order not received ^Closed

I have ordered yoga mat it's not received yet...

Jun 15, 2023 by Harshitha

Decathlon - Gift card not received ^Open

Please resend my gift card details ...

Jun 14, 2023 by Prateek

Decathlon - Item missing from my order and not being compensated for the loss ^Closed

Among my order (* items) I had one missing items. I issued a complaint as soon as I received the package, where I had one missing item. I was told to wait for * to * days, and they will check and let me know. Unfortunately they mentioned no pr...

Jun 10, 2023 by Shubham Banerjee

Decathlon - Refund replacement issue ^Open

Have been purchasing for all the sports items from Decathlon and it has been a great experience so far until the last Purchase made for a cleats Kipsta (viralto) on **-**-**** when purchased was informed it comes with a * year warranty and wa...

Jun 06, 2023 by Siddhart Pareek

Decathlon - Related to return ^Closed

I have received a pair of flip flop but it doesn't upto the mark and the quality of the product is also not good. I am register a return complaint but it has been * days no one is picked up my product ....

May 30, 2023 by Parteek

Decathlon - Refund ^Closed

I have returned the product to courier boy and the refund has not come ...

May 26, 2023 by Vikas

Decathlon - Cancelled product did not receive refund ^Open

I ordered jacket on decathlon….cancelled on same day due to some issues…order was not even shipped…not able to see refund status on website..want to know my refund status!!!...

May 17, 2023 by Mohana Ganapathy

Decathlon - Manufacturing defect ^Closed

I purchased goggles *** XBASE PRINT S DYE YELLOW ON **TH APRIL and used only twice in a week and product is damage with in a week it's manufacturing defect product....

Apr 26, 2023 by Gaurang Chittrodia

Decathlon - Item not delivered ^Closed

sir i place a order to decathlon of total * item but i recived only * item. when i complaint on decathlon customer care and mail id care.india@decathlon.com after * days they refused to refund or for new one product they close my complain.m...

Mar 20, 2023 by yogesh kumar

Decathlon - Damaged Package and No refund for more than 1 month ^Open

I had ordered decatlon items costing Rs **** on ** Jan ** …order ID number **********.The product was delivered in total drenched with oil state ion ** Jan**. I had returned the same to DELHIVERY boy with contact number +** ****-****** on s...

Mar 01, 2023 by Abhay Rana

Decathlon - Delivery delay ^Closed

Delivery is not on time.. delivery date given Feb **.. now showing **feb...

Feb 23, 2023 by Nilesh Kumar

Decathlon - Injured in store premises ^Open

I got injured by a kid riding a skateboard irresponsibly inside Decathlon while I was shopping. As a result of this I am unable to perform my work which is very physical in nature....

Jan 29, 2023 by VANRAMMAWIA

Decathlon - Package not delivered at promised date ^Closed

Very disappointed to see such a wost delivery from decathlon Lucknow ...

Dec 31, 2022 by Swati Srivastava

Decathlon - Items not delivered ^Closed

I have ordered two fleece items from decathlon on **/**/** money paid by upi It was showing at ** dec **** my package will deliver but today is ** dec **** my package did not delivered and my money haven't returned. I want my package or retur...

Dec 28, 2022 by Dr Monika

Decathlon - REFUND ^Closed

My order is cancelled by Decathlon. I didnot received the item. On decathlon App order is showing cancelled , it was paid. I want my money refunded. ...

Dec 26, 2022 by Rajeshkumar

Decathlon - Product not deliver and no updates ^Closed

I order product on **th dec.****. Order No.********. according to app delivery date are **st dec. ****. but i still waiting for my product. i call decathlon for almost * - * time but they just give next date. even i cant track my order on app....

Dec 26, 2022 by Shital Araj

Decathlon - Packege not delivered ^Closed

I ordered in November **,they said delivery date is ** December, but the product didn't delivered....

Dec 20, 2022 by MAJEESH PLACHERY GOPALAKRISHNAN

Decathlon - They didn t pick up my return product ^Closed

I want exchange my product because of size issue,but thet decline the request also they didn't respond the call....

Dec 17, 2022 by Neha patidar

Decathlon - Package not delivered ^Closed

I had ordered a product (Order ID ********) from the app. The delivery was attempted on ** Dec. As I was out of station, I asked the agent to deliver the product to the guard at the gate. While I recieved the delivery update, upon reaching b...

Dec 14, 2022 by ISHAN JASWAL

Decathlon - Time delivery commitment fail ^Closed

On **.**.** consignment of ₹***** was made order ref id **********.As per website it will be home delivery on or before **.**.****.Till date the consignment is still at warehouse.I have made business commitment as per the delivery mentioned ...

Dec 12, 2022 by AGU Perme

Decathlon - Rain cover and theft lock missing ^Closed

I have ordered a travel backpack from decathlon (forclaz ) and gave an option of self pickup option from express Avenue Mall (chennai) . Today evening went and collected my bag from there and came home and opened my bag i saw there is no rain c...

Dec 03, 2022 by Dhikshitha

Decathlon - Delayed Return Pick up the product ^Closed

Hi, I,m Rohit, I ordered a Jacket through your mobile application, Order id: ********. It was delivered on November *th, ****. On the same day I generated a return request but till now nobody came to pick-up the product. The pick-up guy ...

Nov 18, 2022 by ROhit Matta

Decathlon - Refund not get by gift card ^Open

I claim my warranty for my hiking sandel in **.**.****. The refund should be credited by **-** hours by decathlon gift card . Today is **.**.**** till I not get the gift card. I called several times to the customer helpline number of decathlon...

Nov 15, 2022 by Satyajit poddar

Decathlon - Product have noise ^Open

in my office my senior also have same product but my order product make noise...

Nov 09, 2022 by Sonu Dev

Decathlon - Refund not received even after 18 days ^Closed

I brought shoes from decathlon store & opted for online payment but it wasn’t received by them though I got mail of paid successfully & invoice receipt!! Then I paid in cash & it’s been more than ** days still I have not got the refund! Eve...

Oct 20, 2022 by Karishma shah

Decathlon - Shoes not exchanged or returned ^Closed

Sole pasting is teared off but company rejected to exchange or returned ....

Sep 06, 2022 by Rohit kumar

Decathlon - Inferior quality product ^Closed

I am writing to you to raise an issue about: Clothing, shoes & accessories The issue that I have experienced was: This complaint is regarding product: Men's Hiking Raincoat Half Zip NH*** - Khaki Reference: *******. The Raincoat is not at ...

Aug 04, 2022 by Gautam Singh Bhandari

Decathlon - Missing item ^Closed

order no ********** I received the empty package I initiated the complaint mail within ** mins after receiving the empty package however I didn't get any response from the company. after that I mailed **-** times with pics courier agency vi...

Jul 15, 2022 by Tamanna gangwal

Decathlon - Return could not possible due to serial number app said your serial number mismatched ^Closed

I have ordered a trouser but I returned that product but after pickup I got a message that your return was cancelled pickup boy told me your serial number was mismatched. How is it possible we are entering a correct serial number but you are ...

May 04, 2022 by Mangal Singh Lamay

Decathlon - The package was not delivered after cancelling that package then refund is not given ^Open

I have orde the package after * weeks my order has not been delivered. Then I called the customer service of decathlon to cancle the product but the refund has not been initiated yet. Pls give my money back...

Nov 28, 2021 by Aamir Nazir Kuchay

Decathlon - PRODUCT NOT DELIVERED ^Closed

REF TO ORDER ID ********** TOTAL FIVE NO. OF ITEMS OF WHICH CARDIO FITNESS BAG REF NO. ******** NOT DELIVERED...

Jul 08, 2019 by AMAR KHANVILKAR

Decathlon - Package not delivered ^Closed

I have always been buying sports goods from Decathlon online but this time I have been duped of nondelivery of my items. The courier service is known as Gati courier service Tracking ID *********. Despite the delay of the item and which was sup...

May 09, 2019 by JOHN

Decathlon - Return not initiated ^Closed

I purchased an elliptical trainer which I didn't use because of surgery and raised a request for a return. The representative called after a week that they will contact and pick it up. Till now no reply from them. I have emailed several times b...

May 08, 2019 by Abhishek Sharma

Decathlon - Unsafe tubes received ^Closed

I brought ****** tubes from decathlon Shamshabad and erramanzil as well the tubes which I brought got burst. It’s not just * tube which I got had a manufacturing defect. All the * tubes which I got burst because it’s getting bulge at * part...

Mar 06, 2019 by Aginati Saicharan

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