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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against cross beats?
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a. Contact the customer support of cross beats first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
cross beats - Refund of order id Open
Dear Cross beats I have placed a order for smart watch on ** Mar ** vide order No. ******. I didn’t accept the parcel since I have ordered from Amazon for better price . The product reached back to you warehouse on ** Mar **. Since then I...
May 30, 2023 by L raja
cross beats - MY WATCH IS NOT WORKING OPEN PROBLEM Closed
MY ATCH IS NOT WORKING OPEN PROBLEM SO PLEASE HELP ME...
May 30, 2023 by ANURAG SHAH
cross beats - No proper response for product replacement Closed
Ordered a cross beats ignite s* smart watch , Facing battery related issues in the product from day * , raised a ticket relating the issue , since **days i haven’t got the proper response for the replacement , ...
Sep 23, 2022 by Ganesh k
cross beats - Cross Beats head set became faulty within warranty period Open
Cross beats head set became faulty within warranty period. It was sent for repair to service centre in Bangalore through courier. They say that reason of fault cannot be established hence not covered in warranty....
Aug 08, 2020 by Sayam Jain
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