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Croma Retail
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How to resolve Croma Retail complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Croma Retail?
If you are not satisfied with Croma Retail, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Croma Retail and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Croma Retail
But before filing a complaint, you should
a. Contact the customer support of Croma Retail first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Croma Retail - Defective Product sales Open
Croma Asansol sale defective geyser. installation day service technician visit two times but problem are not solved. Many times I request replace my geyser but croma team don't agree with me. ...
Nov 28, 2023 by Abhijit Sadhu
Croma Retail - SUPPLY OF DIFFERENT AND POOR QUALITY CONSUMER PRODUCT Open
We have purchased a Samsung Washing Machine and a LG Refrigerator vide invoice dated **.**.****. However, we were convinced and made to purchase a Samsung washing machine instead of LG Washing machine by your then executive Mr. Bhavesh Patil on...
Apr 16, 2022 by CA BHAVIK KHANDHEDIYA
purchased Saregama Carvaan Bluetooth Audio Speaker (White) Order ************..But product I have received is Saregama Carvaan Marathi. Croma refused to either replace my product with hindi .Product name is wrongly mention in croma websi...
Sep 11, 2019 by Arun kumar Mishra
Croma Retail - Defected product delivered by company Open
I have ordered online voltas air cooler from croma but when its packing open and found damaged product then i call to customer care and complaint about this issue and request to refund my payment and customer care executive always give excuse a...
Jun 15, 2019 by Rahul verma
Croma Retail - Faulty Spilt AC is not being replaced Open
Bought a spit AC from Croms store (dwarka sector **) on **-May for **,*** (approx). Installation was done on next day but the AC was faulty and making noise when the engineer installed the AC on the wall. We complained multiple times and even t...
Jun 07, 2019 by Ashish Sharma
Croma Retail - Product not delivered yet Open
I had placed an order for air cooler on **.*.** on croma.com with full payment and it was supposed to be delivered on *.*.** and today its already *th and they neither respond to my calls nor have contacted me.Whomever I call once, they block m...
Apr 08, 2017 by ankita dash
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