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Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
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Case Details
Personal Info
Resolution
Crazendemand - Poor quality and damaged product sent Cash on Delivery and no response at all Closed
The Saree material is of very low quality and the design is not at all the same as shown on the picture the Saree is damaged piece .Number given on whatsapp,Facebook and Website are fake. Fraudulent company will the cyber police take action .Al...
Sep 01, 2021 by Manju N
Crazendemand - Cheap Quality Product Delivered Crazendemand Closed
I ordered INR ****/- green net saree from crazendemand. They have delivered very cheap quality saree. Raised return request but got no response. The saree they delivered can be purchased within ***-*** from any local market.I want my money back...
Oct 06, 2020 by Garima Mishra
Crazendemand - Wrong item delivered Closed
I ordered a yellow and pink colour silk saree in crazendemand but the order what I receive is a very cheap quality cotton saree which I didn't expected .They are not responding to the call and I need my refund money back. From chennai...
Dec 16, 2019 by SUKANYA
Crazendemand - Return not accepting Open
I had ordered a golden coloured saree with order no:****-****** from whatsapp chat with crazendemand officials. But they had sent me a red cloured low quality saree. I had sent many mails to them by requesting return. But there was no response....
Dec 09, 2019 by Rahul p r
Crazendemand - Too bad quality diffective saree sent Open
I have received two sarees from crazendemand. I am really astonished how cum one can sell such a bad quality saree on line . Moreover one saree is difective (pic attached). Sarees are completely different from the pic they had shown . The phn ...
Nov 22, 2019 by Indrani Sarkar
Crazendemand - Wrong product delivered Open
The product was totally different from what was ordered. No response from them for return and refund request. It's been a week already...
Oct 31, 2019 by Ashritha A
Crazendemand - Wrong product delivered Open
I had placed an order of a cotton silk saree and the product delivered was nothing as seen on the website. I wrote a mail for refund on Friday and have been following up since then. There's no response from them via mail or Whatsapp. Could you ...
Oct 28, 2019 by Ashritha A
Crazendemand - Fraud Closed
Ordered from this website and the quality if the suit was so pathetic. They have shown the original price as INR. **** and offer as INR.****. The actual cost would be nothing more than INR. ***. Tried calling them. They have provided a wrong n...
Oct 02, 2019 by Aarthi Jeevan
Crazendemand - Not responding to mail or call Open
I have orders saree from this website and they cheated me giving cheap quality saree and for returning on same day of delivery sep ** i mailedthem but reponds till now ,and cal not connecting ...
Sep 29, 2019 by Sneha Dinesh
Crazendemand - Return the product and need to get my money back Closed
I had ordered for a soft silk saree worth Rs.****. The order ID is ****-******. The product I received was absolutely worthless for this price. I want to return it. But Im not able to reach the through the customer care number that they have pr...
Sep 26, 2019 by Shruthi Rajshree
Crazendemand - Cheap Quality Product Delivered Closed
I placed an order of a silk saree online from crazendemand on Aug **, ****. They were active in WhatsApp and answered a few of my questions before my purchase. I received a cheap quality saree from them and I was cheated. Attached the photos of...
Sep 17, 2019 by Asha venkatesh
Crazendemand - Wrong Item Delivered Open
I have ordered a saree from them on **.**.**** and paid Rs **** by online payment. After receiveing item, it was completly diffrent form what I ordered. Tried many time to contact them, but there number is not working and mails are grtting...
Sep 09, 2019 by Pankaj
Crazendemand - Cheap product Closed
Product is of very cheap material...
Sep 05, 2019 by Preeti panjwani
Crazendemand - Wrong substandard product delivered Open
I have ordered a soft silk saree Rs ****. Instead, I got a curtain type material saree poor quality which is not worth of **** Rs. They don't have return option on site crazendemand.com and no customer care number also. They are not responding...
Aug 22, 2019 by MUNISH GUPTA
Crazendemand - Got a wrong saree and they have provided wrong email and telephone number to contact Open
Order ID ****-****** Requested a return over email as they delivered a completely different saree from what was ordered. The email provided by them is wrong, and their telephone number also does not connect....
Aug 19, 2019 by Ashok pitaliya
Crazendemand - Wrong cheap product Open
I bought two sarees,(order no:****-******,****-******) on ** June **** in crazendemand.Sarees are very cheap and wrong product,they didn't pick up my call.I already complaint ,plz help in return the product and give my money back...
Jul 02, 2019 by Swarna
Crazendemand - Wrong and cheap product delvered Open
I ordered two sarees,when I received the product, it was wrong and cheap material.So please help in return the product and give my money back....
Jun 26, 2019 by Swarna
Crazendemand - Wrong item received Open
I have ordered soft silk saree worth of **** but received cheap quality saree which may not worth Rs. ***. I tried to contact the website team through email and phone but no luck. Please help me to get my money back....
May 24, 2019 by Sandhya
Crazendemand - Package delivered is damaged and also received the wrong delivery Closed
I have ordered Baby Pink Party wear Gown on **.**.**** on crazendemand having order id ****-****** and paid online Rs.***/- for the same. But the product I have received from them on **.**.**** is unstitched, damaged, peach colour and is of a p...
May 23, 2019 by Neha Rawal
Crazendemand - Cheap quality and wrong design not as per display Open
Wrong design. Different pattern and cheap quality saree not worth of money supplied. When I called for the return no proper response. So went by return policy conditions hoping the money will be returned. Received mail saying it's correct and r...
May 04, 2019 by Minacksshi
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