File a Complaint against Craze & Demand
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Craze & Demand?
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a. Contact the customer support of Craze & Demand first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Craze & Demand - Dulpicate products shipped from Crazendemand Open
Dulpicate products shipped from Crazendemand, No response for return request and phonenumbers not available to contact. * sarees worth **** delivered on *th february...
Feb 13, 2020 by Haripriya
While visiting website of crazndemand , I purchased one item whose Product Code is VelvetDSaree for that I paid RS ****/- online and the same money is deducted from my account but no confirmation is received from the company about the items . T...
Aug 22, 2019 by Pitamber Joshi
Craze & Demand - Poor quality saree ..refund though promised no step is taken Open
Bought a saree from the site and before placing order they said the refund is eligible for * days ..the day I got saree a refund request is placed in the site but no action is taken to return the product from there end and when contacted they a...
Aug 20, 2019 by Viji
Craze & Demand - Wrong product delivered and now no response from customer care to exchange the same Open
Recently I had ordered one "Silk Saree" from Craze & Demand Surat. The product delivered was not matching with the details provided on the website. Hence I made the request through email for returning of the product. Even after a couple of remi...
May 21, 2019 by Anshuman Roy
Craze & Demand - Not refunding my money Open
I have brought a lehenga choli from craze n demand but it was of very bad quality so I wanted to return it then I called them and they asked me to courier the package and they will refund it on there website wallet but I want it in my bank acco...
Mar 14, 2019 by Munazza Aslam Khan
Craze & Demand - Refund not given Closed
Still, I didn't get a refund for the product which was returned to the company due to colour and quality is not good as shown in the website picture. I return the product to the company still I didn't get any reply from them....
Mar 12, 2019 by Kaberi mitra
Craze & Demand - Return not initiated Closed
Our Order ID **********. I have to return the item but customer care is always engaged. Please help me out....
Mar 06, 2019 by Jyothi
Craze & Demand - Not refunding my money Closed
I had ordered a lengha choli from crazendemand. It reached to me on ** Feb **. It was of very low-quality stuff so I asked them to refund my money and they said 'first you have to courier the package and then we will refund your money in our we...
Mar 04, 2019 by Nishat Fatma
Craze & Demand - Refund not done in to my bank account Closed
This is with subject to my dress order AWB -************* was returned and its delivery to u is also successfully done now as the refund amt of Rs-*** is wrongly placed in to crazeand demands wallet I need that money in to my bank details of wh...
Feb 14, 2019 by Jagruti
Craze & Demand - Fake company Closed
I had ordered saree for **** but was of not same quality it's like waste dusting cloth. When asked for return person called Sanjay pick the call and asks for debit card detail to do refund the money, They cheated never buy anything It's fake...
Feb 06, 2019 by Dr rajeshwari
Craze & Demand - Diffrent product Closed
Different product receive , poor quality, different color and no body received call or reply on mail. I want my mony back....
Feb 04, 2019 by Dimpledardi
Craze & Demand - Bad quality product, no customer support available Closed
I ordered a saree worth Rs ****, which was mentioned as a silk saree. Product link - https://www.crazendemand.com/product-detail/staring-black-colored-soft-silk-sare...⇄ The product that got delieverd was horrible. Neither the quality was...
Jan 12, 2019 by Pallabi Prasad
Craze & Demand - Poor quality of product not worth buying Open
I have ordered a soft silk saree but I received a product of very poor quality and totally different from the product which was shown on Jan *, ****. I want to return the product and want my money back. These people are cheating please take ac...
Jan 04, 2019 by Laxmi
I have ordered the product after seeing the add in website and found product as per my expectation, i have placed the order for silk saree charming red color with product code CD*** of crazendemand webportal on cod basis. I recieved the wrong c...
Dec 29, 2018 by asif mansoori
Craze & Demand - Quality its good Open
The quality of the saree what Ireceived is too worst what they have shown in the picture is totally different and worst . Please ni ine should buy the sarees from this website its totally fake one...
Nov 27, 2018 by Rajesh KM
Craze & Demand - Received wrong products Open
I placed * orders on the website of craze and demand for ****. But I received * sarees of very cheap quality and not as described in the website. Also, the website doesn't not provide any option to replace. On sending message, whatsapp and m...
Oct 28, 2018 by Indira sureshkumar
Craze & Demand - Poor quality Closed
Because of poor quality we don't like the Saree ...
Oct 24, 2018 by Srujana
Bought a saree for **** including delivery charges but it turned out to be different from what was shown and described on the website. They are fraud The quality of the product is worst Return process not working Open Please take action ......
Oct 23, 2018 by Celina Redkar
Craze & Demand - Cheating people Closed
I have bought a saree from craza n demand which is totally different from the picture they have shown. Now i want to return but they do not reply to any ph call, whats app or mail....
Oct 09, 2018 by Eapsita Roy
Craze & Demand - Wrong product Closed
I ordered saree worth Rs.****+** as delivery charge, received wrong product have been following up on WhatsApp number and their office number no body responded or bothered. This is a fraud company kindly need to taken an action against it. I ...
Oct 08, 2018 by Ashwini shetty
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