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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Cox & Kings - Cashback not received Open
We have booked a honeymoon package "marvels of Europe" through Cox & kings. They had an offer on the Hdfc card i.e. **% cashback if I pay **, *** through Hdfc card. I have done a transaction of Rs. **, ***/- through my Hdfc card on **/**/**** a...
Jun 04, 2019 by Aparna Gupta
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