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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Comesum Mathura?
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1. Go to "File a Complaint" form
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But before filing a complaint, you should
a. Contact the customer support of Comesum Mathura first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Comesum Mathura - Cheating by comesum seller Closed
I am travelling from New Delhi to Gwalior by ***** Telangana Express. I had placed an order for one veg meal to the pantry attendant who said that the meal will be delivered by *.** pm. When the train stopped at Mathura, a comesum seller came...
Aug 12, 2019 by Tapan Lal Sah
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