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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Coindcx?
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a. Contact the customer support of Coindcx first
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Case Details
Personal Info
Resolution
Respected sir I deposit amount in coindcx app ****/- in * th December **** but amount not received in wallet or bank account I will complaint many times but my problem not resolved every time telling same story please wait * days already compl...
Dec 27, 2021 by K R THEJOSIVA
Coindcx - CoinDCX rejected my deposit amount but not refunded after deducted from my Bank A c Closed
I've done a transaction via UPI on **th Dec'**. Payment was done but CoinDCX rejected it. As a result of this, my amount Rs. ****/- deducted from my Bank A/c. So, I raised a Ticket *******. They closed it yesterday by giving lame excuses. They ...
Dec 22, 2021 by Tanujit Pal
Coindcx - Money deducted but not credited in my account Closed
I have deposited **** INR in coindcx account on *th dec ****and the money has been deducted from my bank account and not reflected in my coindcx account and neither in my bank account. And complaining about this on coindcx they are saying money...
Dec 17, 2021 by Rahul sharma
Coindcx - My money has been deducted from my bank account but My Deposit is Rejected on CoinDCX Closed
I make INR Deposit on CoinDCX by UPI method. My money has been deducted from my bank account. But my Deposit is Rejected on CoinDCX. It's been * days but I haven't got my money back in my bank account....
Dec 15, 2021 by Swapan Nath
Coindcx - Money not returned Open
I was trying to trade cryptocurrency in COINDCX platform , unfortunately insteading of adding money to my coindcx wallet I have transferred **** rs amount to COINDCX bank account , after repeated requests , coindcx support team is saying , we a...
Dec 01, 2021 by Prashanth Reddy
Coindcx - Money debited but rejected in coindcx account Open
I have made a payment of amt rs ***** from my account through upi to coindcx account But it is showing rejected in coindcx but my money has been debited..Please resolve the problem.....
Nov 29, 2021 by Arpan Saha
Coindcx - Money not reflecting in my INR wallet Open
I have transferred money form my bank account on *** nov ** but till now the money is not reflecting in my INR wallet....
Nov 27, 2021 by Deepak singh
Coindcx - Amount not adjusted refunded Closed
Amount debited from bank account but website says that this transaction has been rejected from bank. Try other methods of payment. But no refund has been received yet....
Nov 17, 2021 by KARAN SINGH
Coindcx - Buy order getting rejected Open
I recently traded in OE_BTC-USDT pair in DCXFutures. Everything went right till I bought and sold. Then the market went high. So I planned to sell first and then thought of buying it when the market dips. So I sold ** contracts at the entry pri...
Oct 03, 2021 by Gurubaran S K M
Coindcx - My amount is on hold Closed
I have purchased a tron crypto currency in ***** rs from which got **** trx then after I make a withdrawal request then my amount got on hold without proper information and without knowledge that why my amount is on hold...so I decided to raise...
Oct 02, 2021 by Rajat sharma
Coindcx - Closed
**th may *****may **st may ***** **th may ***** Deposited n neblio techonolgies as per advice of coindcx...
Jun 17, 2021 by V v rajesh
Coindcx - Stop loss Order not executed in my trade Open
I have been trading cryptocurrency On the Coindcx Platform. In the month of April and May, I had done almost trading of * Bitcoin. I had kept stop-loss limit in each order but in many of those orders They didn't execute it at the Stop limit a...
Jun 07, 2021 by mitul bhaskarbhai gondaliya
Coindcx - Deposit rejected although money debited Closed
On **rd MAY i have deposited **** rs using standard bank transfer, money debited from my account but still not credited. On june * **** they rejected saying bank has declined this transaction but when i mailed the bank they say amount is al...
Jun 06, 2021 by Jecky Rana
Coindcx - Amount still not deposited in my wallet Open
Hi sir my name is akhilesh mishra on ** st of may **** i have done a ***** rs transfer to one Hdfc account which was given in my Coindcx wallet and today is * th day i have not got any support not even in telegram kindly help me . ...
May 28, 2021 by Akhilesh mishra
Coindcx - Unable to login by that my amount is stuck on account Open
I'm unable to login on coindcx account and for that I send many mails to support team but no response.above ***** is stuck on my account almost one week is going to complete.Company CEO Sumit Gupta is blocked me on twitter when I told about my ...
May 25, 2021 by Surendra sahu
Coindcx - Stuck Deposit Closed
Hi , I've made a deposit of *.* lakh using imps. **-**-**** MOBILE BANKING MMT/IMPS/***********/*****/NEBLIOTEC/HDFC******* *,**,***.** It's been * days still i haven't got any reply from them. I raised a ticket and mailed them ** tim...
May 25, 2021 by Manish Reddy
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Neblio Technologies Private Ltd
B-407, Maple Leaf Building,
Mumbai –400072
Maharashtra
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