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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Coindcx?
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a. Contact the customer support of Coindcx first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Coindcx - Deposit is not credited in account Closed
I deposited money in coindcx but it been * days as the amount of *** rs is not credited yet in my coindcx wallet it kept on showing the deposit in pending only...
May 14, 2022 by pratham rathore
Coindcx - I haven t recieved my deposit in my wallet Open
On May **th, i have deposited ****rs amount to easy bank transfer option and it was still pending!.. they haven't credited my amount in my wallet!.. ...
May 13, 2022 by Uma devi
Coindcx - My deposit fund is pending last Open
I have deposit my fund yesterday around *pm.that is still showing pending process I'm not able to buy a coin I have phone no.********** this is used in remarks and utr is IDIBH***********. Please note it and resolve my problem...
May 12, 2022 by Shailendra pratap Singh
Coindcx - Money deposit got rejected but still not got the refund Open
I initiated a deposit of **** rupees in my coindcx account. It got rejected and gave the reason of mismatch of name. There has been no email or text from them about refunding the amount. I have raised a ticket on their app but it feels useless ...
May 12, 2022 by Ashir Shaikh
Coindcx - Money deducted from bank account but not added in wallet Open
After doing kyc in coindcx I have to add fund to wallet for investment. So I decided to add *** rupees in my wallet. The process of adding fund is such that they provide you their bank account details where you have to send money . Then I send ...
May 11, 2022 by Kunal Kumar
Coindcx - Amount deducted but not deposited in coin dcx wallet Closed
I deposited **** rs in coin dcx wallet on *st may **** through bank transfer method Amount got deducted and it was showing transaction pending in app. Later on *th May it's showing transaction rejected in coin dcx app but i haven't receiv...
May 09, 2022 by Sandeep Singh
Coindcx - KYC kept pending freezed my fund Open
My KYC has not been completed by CoinDCX since * month. As per Coindcx policy it was supposed to get done within ** hrs. And as a result Coindcx has freezed my hard earned money and not allowing me to withdraw my amount. So I request you to hel...
Apr 27, 2022 by Gopal Mahajan
Coindcx - Fraud in money withdrawal Open
I invested **** rs in one crypto coin, my coin was *** rs in profit, now I withdrew just *** rs and to my shock, my total invested amount left was just **** rs. Where the hell another *** rs gone.. This is one issue and I never get into details...
Apr 04, 2022 by Tejinder Singh Arora
Coindcx - Coindcx Fraud and money laundering Open
Hi Created account on coindcx with my company id .I have left that company almost a year back that is why that ID is not working now On *th December **** i raised a concern to coindcx that i am not able to login into my account as the id is...
Mar 24, 2022 by Mohit chugh
Coindcx - Amount not credit for 2 month 20 days Closed
Sir, I withdraw my amount in January month but amount not credit .I share my bank statement for Coindcx support team but long time there no resolve my issue.he day by day delay. Can't response on mail. I need my money urgent basis....
Mar 24, 2022 by Kapil Rohilla
I did successful phone pe transaction on **.**.**** of Rs.**,*** but in coindcx app it's shown rejected but till now i didn't received that money either to wallet or to bank. I raised acknowledgement to bank also they are saying it's successful...
Mar 13, 2022 by BOLLU BHANU CHANDER
Coindcx - Deposits not reflected in wallet asking for the refund Open
Nornally, if your transfered amount is reflected in wallet so if you asked for the refund your money back, How long the refund process should takes? * days? ** days? You know what, now it's been more than ** days now, I'm following u...
Mar 07, 2022 by Sanket
Coindcx - My account hacked Closed
My Coindcx account not opening with my user name and password and ** fab I got mail that my account open with other device which is not belong to me,plz kindly help me what can I do...
Mar 01, 2022 by Usha Newar
Successful transaction via google pay, Rs.*****/- transfer from IDFC to coindcx app on *th December ****. But coindcx is saying no transaction took place. I talked with both idfc and google pay, idfc is saying money is deducted, google pay is ...
Feb 17, 2022 by Priti kapgate
Coindcx - Sent money through IMPS method on CoinDCX but it shows rejected Open
I have sent **** rupees through CoinDCX new IMPS payment method on **th February **** at **:** PM and it shows that you have sent it by a nonregistered account so it's rejected. So, I raised a ticket for the refund of that order. But now I rece...
Feb 14, 2022 by Abhay Kumar Jaiswal
Coindcx - Refund Closed
My deposit amount was rejected and it also debit from my account...
Feb 10, 2022 by swapnesh Rawat
Coindcx - MONEY DEDUCTED BUT NOT RECEIVED IN COINDCX WALLET Open
I have transferred ***** via idfc bank transfer in my coindcx wallet but amount is deducted from my bank but not REFLECTING in my wallet it's been * days now TRANSACTION DATE */*/** TRANSACTION ID ********** COMPLAINT RAISED COMPLAINT NUM...
Feb 09, 2022 by Ajay Bhola
Coindcx - Coindcx money refund Closed
i approved transaction on upi app but coindcx shows transaction rejected and money got deducted not getting refund raised ticket on coindcx but they told check with your bank...
Feb 05, 2022 by Pratik Gagare
Coindcx - Refunds Not Received Open
I’ve Added Money To CoinDCX ****/- INR On **rd January, ****… Than My Transactions Was Declined On CoinDCX… Money Was Not Added To Wallet But I Didn’t Received In My Bank Also… I’ve Mailed More Than * Times But There’s No Response...
Feb 04, 2022 by Kuldeep Patel
Coindcx - Freeze My Money Misuse by company Closed
Transfer ***** On ** Jan **** in coindcx Account details Given By them....* to ** Hours Settlement time....But Its more than *** Hours Nor my money credit in my wallet Niether In my Bank account...Due to This Where I want To invest Is also Rise...
Feb 04, 2022 by Sahib bhatia
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What is Coindcx office address?
Neblio Technologies Private Ltd
B-407, Maple Leaf Building,
Mumbai –400072
Maharashtra
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