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Coindcx
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Coindcx?
If you are not satisfied with Coindcx, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Coindcx and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Coindcx
But before filing a complaint, you should
a. Contact the customer support of Coindcx first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Coindcx - Withdrawal Restricted and Wrongful Trade Execution Open
I had an account with CoinDCX where I am not able to make any withdrawals. I am getting an error that "Withdrawals are restricted". I raised multiple tickets but no resolution has been provided whatsoever. It is very common that I am not able t...
Feb 05, 2023 by Pushparaj Vailaya
I want my refund back of CVC which was disabled from coindcx either it was in loss or profit money was still there but without notice it got disabled so I just want my CIVIC (CVC) REFUND Or else close my account and give my full refund of ₹**...
Dec 17, 2022 by Khanjan Joshi
Coindcx - Unable to withdrawal money Closed
Due to withdrawal issue not cleared by them after *days i lost the trust on Coin DCX it's hurt me if it's not happened to me than i m gona put my money in other coin which is now get ***%+ profit within *days it's matters of time now they must ...
Sep 13, 2022 by Arif Uzaman Amir
Coindcx - Brokerage Charge Closed
They charge very high brokerage on both side, whenever we buy and whenever we sell crypto....
Aug 15, 2022 by Rajesh Verma
Coindcx - Amount not refund Closed
I am senthil M i make a payment of **** rupee to My coindcx account but the amount dont added to my coindcx account Because i use another bank account to deposit amount Please refund the amount as soon as possible to the Same account I at...
Jul 11, 2022 by SenthilKumar
I had transferred INR *** in ** th May,**** and INR *** on *th of July. Money was deducted from my account but it didn't appear in my coindcx account. I have contacted them through their only chat services(calls aren't allowed) and submitted my...
Jul 07, 2022 by Tanmoy Roy
Coindcx - Payment stuck in coindcx app Closed
I have transferred rupees ***** in coindcx app and it wasn't added in my wallet. I tried my time to app team members but no one give strong solution. Please help me to overcome this satuation. I need my money....
Jun 28, 2022 by Kiratpal Singh
Coindcx - Unable to login coindcx app Closed
Hi, sir my gmail account has been hacked and I can't access it anymore. That gmail account is linked with coindcx crypto exchange. While logging in I can't enter OTP coz. I don't have linked gmail account in my phone . Coz it's been hacked. ...
Jun 23, 2022 by Brad
Coindcx - Refund not received Open
Greetings of the day! Myself Aniket b sawane....
Jun 07, 2022 by Aniket Sawane
Coindcx - Money deposited to coindcx is neither credited to wallet nor refunded since last 10 days Open
I have made deposit of rs *,**,***/- on ** may ****. It's been ** days but money neither credited to my coindcx wallet nor refunded back to my bank. I contacted support but they have standard reply which says they have not received money. A...
May 22, 2022 by Sapana chhajed
Coindcx - Amount deducted from account but not desposited in coindcx app Open
the successfully deducted on **th may ***** from my account but not deposited/showing in coindcx app of rupees *****/- so i would like to request to refund my deducted amount or add in my coindcx app. as soon as possible. ...
May 21, 2022 by nikhil kumar jain
Coindcx - Deposit amount deny by Coindcx Closed
Hello, I have deposited INR ***** from my SBI bank and give UTR number to Coindcx for adding the money in my coindcx wallet on **th May'****. They still didn't receive my transaction and I have file a complaint in my bank and they send me a ...
May 20, 2022 by Kunal Mahavir Mogra
Coindcx - Amount deducted but payment rejected Closed
On May **th **** made a payment of Rs.*** through Bank transfer (NEFT/RTGS). Amount has been deducted from my bank account but the transaction was pending from Coindcx. On May **th ****, got a notification from Coindcx team that the transaction...
May 19, 2022 by Priyan
Coindcx - Money not refund Closed
Actually i paid money **th *f may but today my payment rejected and not getting my refund. Kindly refund my amount asap ...
May 18, 2022 by Satyavir Singh
Coindcx - Resolve my login issue or refund my investment Open
I am Mohammed Ansar Hussain and my email I'd is ansar****@gmail.com. My coindcx account blocked my coindcx team without my knowledge and blocked my funds. I am requesting to solve this issue but no response from coindcx care. Every day they ...
May 17, 2022 by Mohammed Ansar Hussain
Coindcx - Deposited money is not reflecting in my wallet Closed
On ** may i had transferred **** to coindcx account number but its been almost ***hrs of that incident and my money is not showing in my coindcx wallet. I am felling like i have been looted by coindcx....
May 17, 2022 by Saurabh kumar
Coindcx - Payment rejected but money debited from account Closed
On **th may, i had deposited **** rs in my coindcx wallet , but the money is still not credited in my account. Today mrng i got a msg stating the transaction is rejected as the money is not received by their account. The money is debited from...
May 16, 2022 by ARUNKRISHNA MV
Coindcx - Money deposit rejected but not refunded Closed
I deposited **k on ** may and but it was not deposited even after ** hours and even after half a day it was rejected but the money itself has not been refunded back to me by coindcx as they should have and I lost on a lot of profit due to their...
May 16, 2022 by Himanshu
Coindcx - Account is Not Opening Open
I can not open my coindcx Account beacuse my gmail is stolen by some one. I have remember my coindcx account password but login time it needs otp from email address so I request to coindcx team to change my gmail either I will loss my all money...
May 15, 2022 by Sushil Chandra Mondal
Coindcx - Deposit rejected Closed
I have deposited **,*** on **th May, * PM and it was pending till * days and on **th May , it says rejected and amount has not been reflecting to my bank account. Coindcx has to refund me that **,*** amount....
May 15, 2022 by M A Nafey Sohail
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Neblio Technologies Private Ltd
B-407, Maple Leaf Building,
Mumbai –400072
Maharashtra
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