File a Complaint against Club Factory
Case Details
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How to resolve Club Factory complaints online
If you want to complain about a problem that relates to Club Factory, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Club Factory?
If you are not satisfied with Club Factory, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Club Factory and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Club Factory
But before filing a complaint, you should
a. Contact the customer support of Club Factory first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Club Factory
Find the contact details of Club Factory to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Club Factory - Item not delivered Open
The item showed that will be delivered in *-* days on * jan ** ordered on ** dec **. Club factory constumer care is not aware of the products position. So many times told to wait ** hrs. And same result. It’s been a mental torture and tension...
Feb 09, 2019 by Mohsin khan
Club Factory - Cut money despite they send wrong product Open
I order two blazers of xxl size but they send me l size it was occasion without any reason they cut my *** rupees the thing is that I got nothing but I lose my *** rupees without any get they include COD charges and pickup charges as well this ...
Feb 05, 2019 by David singh
Club Factory - Incorrect product received Closed
I have ordered for two shoes worth **** but I got a cheap looking bracelet worth *** ruppees I contacted the customer service number the chat support they are harassing me literally.... Im waiting for my refund for more than * months now but th...
Jan 27, 2019 by Jacqueline
Club Factory - Package not delivered Open
I didnt receive the product. Poor customer support. They had my incorrect number and least bothered to drop an email. I want my. Money back...
Dec 23, 2018 by Karthik Raja V
Club Factory - Refund credited but cannot withdraw Closed
I ordered a sweatshirt . But I got a product which was different from the picture and was of so bad quality . So I returned it . But I returned it about a month ago . they refunded my money to my club factory app after receving my product . Th...
Dec 02, 2018 by Biswanayan Boruah
Club Factory - Item Not Delivered Open
Hi, I placed an order from the Club Factory mobile application on **th October. I had paid for the order in advance. The courier company delivered the order to someone else, without my consent, and mentioned on the website that it was deliver...
Nov 29, 2018 by Vatsal Shah
Club Factory - Club factory not delivered order Closed
Sir I placed Bluetooth order online to club factory so many mail sent but no response.the company despatch my order through delivery courier.but as on date product is not delivered.more surprise I cancel order and next day delivery coriour call...
Nov 15, 2018 by Sharad mansukhlal shah
It was a total disappointment when the content was opened. While ordering the website does not allow to choose between */ set. Considering the price and size of the products we assumed it to be sets. A tiny flower pot was delivered for Rs ***.*...
Nov 14, 2018 by Sudha Lhila
Club Factory - Club factoryrefund issues Closed
Mera ek refund tha...to maine apna debit card ka number diya tha...wo log bol rahe the ki apka paisa bank acount mein transfer ho jayga ..to dene ka bad mera ****rupees debit ho gaya...mein phn kar raha hun kli help nahin mil raha hai... mere p...
Nov 06, 2018 by biswajit mondal
Club Factory - Return for product request not accepted Open
I ordered a jacket from club factory app but because of poor quality and small size I applied for return of the jacket but it is not accepted and cancelled after 2 days...
Oct 25, 2018 by Jay miterani
Club Factory - Packege not delivered Open
my order is not delivered but in company status is show order is delivered,and evry contact no is fake...
Oct 18, 2018 by Ravi verma
Club Factory - Deficiency of service Closed
the order no for tthe same is attached below please find tthat the earring has not yet received or elivered to me get it delivered on priority or reffund the amount at the earliest SO********...
Oct 16, 2018 by S.Bose
Club Factory - Didn't received my refund money. Closed
I ordered a pullover for club factory, but the one that I received was defected and was kind of torned, plus the quality of the product was worst like cloth was kind of transparent type material that one can through it. So applied for return. F...
Oct 11, 2018 by Sunanda Raj Mishra
Club Factory - Refund not credited in my account Open
I m not satisfied by the item purchased by me on club Factory...they told me that they will refund the whole amount but after * month they don't returned my money....
Sep 28, 2018 by Poonam
Club Factory - Package not delivered, refund not received Closed
I had ordered * orders in July, ****. The two orders not delivered due to my address was out of service area of Xpress bee company. So they returned those orders to club Factory. Now it's been two months I am not getting my refund. The *rd orde...
Sep 23, 2018 by Rashmj
Club Factory - Delivered Wrong small size ordinary material Open
Booked Full T-shirt with pocket vide order No.S********* on **/**/**** & paid Rs.***. After continous follow recvd call from XPBEES delievery person about delievery, i waited for it whole day but he didn't delievered or neither informed about i...
Aug 27, 2018 by Deepak Arjunrao More
Club Factory - Withdraw amount not credited to Bank Account Closed
Its been * months Club Factory is holding my money. I returned few items on ** June of amount Rs. ****.**, Order No. SO********. I asked for refund and Club Factory took a month to refund the amount in my app wallet. On **th July i received a c...
Aug 10, 2018 by Prerna Arora
Club Factory - Refund not provided Open
Hello together, I placed an order from club factory on July **, **** (ORDER NUMBER: SO********) and paid through paytm. After receiving the product one of them was defective. Initiated the returned and sent it back to the club factory. An...
Aug 09, 2018 by shweta suman
Club Factory - Refund not done Open
The delivered item was found defective, undersized and very poor quality. Wanted to return item and refund the amount. But Clubfactory did not decide to refund full amount and after a continuous negotiation they agreed to refund $** dollar out ...
Jul 28, 2018 by Girish Kumar
Club Factory - Money Refund Issue Open
I requested for the return of order No: SO******** due the quality and it not to mark club factory accepted the request, so I returned the order through the corrier to club factory return shipping address India. The return shipment got delive...
Jul 28, 2018 by Galipelli Pradeep Kumar
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