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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Cloviyas?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Cloviyas
But before filing a complaint, you should
a. Contact the customer support of Cloviyas first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Cloviyas - Didn t receive the product even after payment Closed
Sir/Madam, I had ordered two half hand shirts on **-Apr-** from Cloviyas-in.myshopify.com and paid Rs.*** in total. I never received the product, didn't hear back from them after the order was placed. I just had the final link saved in my p...
Apr 29, 2022 by Anand T S
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