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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Clothesfactory.in - Package not recived Open
My wife has order a saree from this onlise shopping site name clothesfactory and made the payment also they have not delivered the product till now and that order has been done on **/**/****. So help me out for this issue and now when i am open...
Oct 19, 2018 by Vaishali
Clothesfactory.in - My order not placed Open
I purchase from clothesfactory on dated **.**.** amount ***/- paid through FreeCharge to Cashfree.The party has not placing the order nor reply my mail.Now the merchant site is down,and it's showing domain for sale. just attached all proffs....
Oct 18, 2018 by Aditya Kumar Patra
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