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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Cleartrip com?
If you are not satisfied with Cleartrip com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Cleartrip com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Cleartrip com
But before filing a complaint, you should
a. Contact the customer support of Cleartrip com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Cleartrip com - Refund of Ticket Not Received Open
I have book Air Ticket Hyderabad - Jeddah-Hyderabad from Cleartrip.com for my Father in Law and mother In law amounted to SAR *,*** from Air India, but due to Covid** the Airline cancel the flight and IATA advise to the airline to refund the fu...
Aug 19, 2020 by Naveed Ahmed Siddiqui
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