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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Cleartrip Com - Tickets not refund Open
I booked my flight from india to D.R congo in march unfortunately the flight was cancelled by airline due to covid ** situation. So i asked the airline if they could give me my money back they said yes as the ticket was not used they will refu...
Nov 09, 2020 by Christian
Cleartrip Com - Pnr not issued since 01 nov 2020 Open
tkt was booked using spicejet credit shell of rs.***** plus additional payment of rs.**** on ** nov ****. seven days have passed but they have failed to issue a valid PNR. the tkt issued by them is having pnr as XXXXXX. regards, avinash...
Nov 07, 2020 by avinash ashpalia
Cleartrip Com - Refund not received customer service not responding Open
i had booked a ticket on cleartrip for dubai to kuwait on *th oct ****. next day i cancelled the ticket this ticket was a partial refundable , cleartrip show a notice on my cleartrip account that they will inform me about the refundable amount ...
Oct 14, 2020 by Aash Mohammad
Cleartrip Com - Refund of money booked for a Hotel in Mumbai Closed
I have booked in Cleartrip for a Dormitory in New Shahana Hostel, Mumbai but due to close down of the Hotel, the said Dormitory was not allotted. Clear trip confirmed the refund but now more than * months, they have not refunded. Please help me...
Oct 07, 2020 by Jesurajan A
Cleartrip is not refunding my money,we have booked ticket for **th aug to travel from ahmedabad to patna via spicejet, as neither spicejet nor cleartrip informed us about time change of flight,due to which we missed the flight, we lodged compla...
Sep 25, 2020 by Rakesh Yadav
Dear Sir, I had a book a ticket from Cleartrip on date ** of march **** for Date ** of march due to sudden lockdown air lines cancelled flight....
Sep 10, 2020 by Ravindra yadav
Cleartrip Com - Refund not processed Open
Booked two tickets from Mumbai to Nairobi on emirates through Cleartrip, during the pandemic our flight were rescheduled, hence I asked for refund, I have received refund for one of the tickets but the other one they have not even bothered to i...
Sep 09, 2020 by Ulka
I booked a ticket through Cleartrip on Indigo airlines for * passengers on ** February ****. The trip is from Hyderabad to Bagdogra round trip.The dates are *April **** & **April**** return. Because Of covid** pandaemic the Indigo airlines h...
Aug 27, 2020 by DR.SWAROOP KUMAR
Cleartrip Com - Ticket cancelled due to Corona but no refund till now Open
two diffrent trip were booked *) was multi city trip for * total trips and another trip return journey. all bookings were cancelled due to Corona Pandemic. i have paid total ***** out of which **** is refunded and remaining amount is still not...
Aug 23, 2020 by Anand Kumar
Cleartrip Com - Refund not initiated Open
i had booked a ticket, then had to cancel due to lockdown then i had asked spicejet to refund they confirmed that refund processed on **-jun-**** however cleartrip haven't refund that amount. In tweeter they confirmed me that they haven't recei...
Aug 07, 2020 by Pritymoy Biswas
Cleartrip Com - Refund not received Open
On **jul ****, I tried to book a flight ticket through cleartrip.com but booking didn't confirm however money deducted from debit card & i got an error message that I'll receive my money back. It's been ** days now but amount has not been refun...
Aug 06, 2020 by Preeti Gaur
Cleartrip Com - Refund not initiated yet 04 months now Closed
I was supposed to travel to Mumbai from Sharjah on ** April by Air India Express (Ticket booked on Cleartrip) However due to the travel ban i was advised by Air India that i can go ahead and cancel my ticket and the refund would be initiated....
Aug 05, 2020 by Priya M
Cleartrip Com - Fraud and Refund Closed
Hello, Cleartrip.com is a flight ticket providing company. They charge for booking the tickets and they usually mention that booking status as payment failed. To earn more profit and money they change the costing of the flight while the transa...
Jul 31, 2020 by Akshat Maheshwari
Cleartrip Com - Flight fare not refunded Closed
Hello my trip ID is ***********, from seoul to gold coast. This trip was cancelled due to covid by JetStar airlines and the fund for the same was refunded to cleartrip on march ****. After numerous emails and reminders till date i have not rece...
Jul 22, 2020 by ishika
Cleartrip Com - Cleartrip processing refunding since March 2020 Closed
I had booked a flight on Feb ** **** for the Flight Srilankan Airlines from (Mumbai to Male) scheduled on March **th **** (Trip ID: ************) via Cleartrip and paid ** k for four passengers. The flight got cancelled due to COVID situation o...
Jul 02, 2020 by Abhijit Jadhav
Cleartrip Com - Refund of flight ticket Open
I had a ticket booked from Ahmedabad to Nagpur. For which the amount was debited from * accounts. One which did noylt go through another has been stuck as we asked to cancel the ticket due to certain family emergency. I have not received any co...
Jun 30, 2020 by Rahul Kumar Pandey
Cleartrip Com - Cleartrip not refunding cancelled ticket amount Closed
I booked flight ticket through Cleartrip for travel on **th April **** from Kolkata to Bangalore on Indigo airline. Trip Id- *********** PNR- NETW*V Due to COVID-** situation, my ticket got cancelled. The total amount of ticket was Rs. ****, ou...
Jun 21, 2020 by KUSHAL BISWAS
Cleartrip Com - Refund Against Flight Ticket Closed
Refund against my flight dated ** April was still not issue by Cleartrip.com which was cancelled due lockdown extend....it's almost two months now...
Jun 12, 2020 by Nikhil Kumar
Cleartrip Com - No refund from cleartrip Open
Regarding trip id ************. i booked * tickets for sri lanka for march **. The flight got cancelled due to covid **. They said i would get refund within ** days. Its been more than * months i did not get a single rupee....
May 29, 2020 by Hemant kumar
Cleartrip Com - Refund Related Open
I booked airticket of Lufthansa from cleartrip.com. And flight no.LH-*** from Lester B Pearson (YYZ) to Frankfurt(FRA) was cancelled of *nd June ****. Now as I am calculating refund from Cleartrip.com. I am getting this output : "We are una...
May 29, 2020 by Hiren Mistry
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