File a Complaint against CITRUS PAYMENT GATEWAY
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against CITRUS PAYMENT GATEWAY?
If you are not satisfied with CITRUS PAYMENT GATEWAY, file a complaint now:
1. Go to "File a Complaint" form
2. Choose CITRUS PAYMENT GATEWAY and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from CITRUS PAYMENT GATEWAY
But before filing a complaint, you should
a. Contact the customer support of CITRUS PAYMENT GATEWAY first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
CITRUS PAYMENT GATEWAY - Refund of canceled order Closed
I had placed an order with Zara but due to mistake in address I had to immediately cancel it . Zara had shared a proof of refund but I have not received the refund yet . The money is lying with Citrus pay the mediator of transactions of Zara...
Jan 05, 2021 by Jinal Rajdev
CITRUS PAYMENT GATEWAY - PAID AMOUNT NOT DEBITED TO UTILITY BILLS Open
I paid two times to my utility bills purpose on dt.**.**.** and **.**.** respectively through my bank account with Bank of Baroda. My banker information mentioning below for your reference. As per that information please trace the missed a...
Dec 21, 2020 by M.SRINIVASARAO
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