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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Cigna Ttk Health Insurance Company Ltd?
If you are not satisfied with Cigna Ttk Health Insurance Company Ltd, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Cigna Ttk Health Insurance Company Ltd and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Cigna Ttk Health Insurance Company Ltd
But before filing a complaint, you should
a. Contact the customer support of Cigna Ttk Health Insurance Company Ltd first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Cigna Ttk Health Insurance Company Ltd - Health insurance claim not accepted Open
I had purchased a health insurance policy ProHealth Protect to cover myself & my family. But when my wife got admitted for treatment and I submitted a claim for cashless benefits, they refused to accept the claim saying the patient had a histor...
Jun 17, 2020 by A P Singh
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