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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Chop CJ?
If you are not satisfied with Chop CJ, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Chop CJ and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Chop CJ
But before filing a complaint, you should
a. Contact the customer support of Chop CJ first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Chop CJ - Not taking back the product Open
I ordered a sofa cover and bedsheet set,i did not like it as the quality of cloth was bad and applied to return the product.but nobody from the company came to take back the product. I called for * times on their customer care number. It has no...
Mar 04, 2018 by Hoor Jahan
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