File a Complaint against Chocotown
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How to resolve Chocotown complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Chocotown?
If you are not satisfied with Chocotown, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Chocotown and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Chocotown
But before filing a complaint, you should
a. Contact the customer support of Chocotown first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Chocotown - I get another product Closed
I ordered apple cider vinegar and I get chilly sauce instead of it, I called several times and email them but they weren't responding I want my money back , and strict action against this company bloody scammers ...
Jul 02, 2022 by Jayeda kokatnoor
Chocotown - Package not delivered Closed
I had ordered tow things by this worst place in Mumbai I did not get any things and they don't pick up my calls and no email reply from them. I am so frustrated as i don't have the order for someone's birthday...
Jul 02, 2022 by Husain Massawi
Chocotown - Wrong item delivered Closed
I ordered something else but received something else...
Jun 16, 2022 by Kashish
Chocotown - Chocotown FRAUDULENT website Closed
I have ordered flamin hot crunchy cheetos from Chocotown as a gift to someone and as the package was delivered the sticker on the box says it contains “flamin hot crunchy Cheeto’s” but instead it had Nescafé coffee sachets. I’ve come a...
Jun 08, 2022 by Samveeth sheral
Chocotown - Wrong item delivered Open
I had ordered a Ferrero rocher chocolate box worth ₹***, with additional ₹*** delivery charges (total ₹***) pepaid on **/*/** and received a Nescafe coffee powder pack instead on */*/**. To contact them back on wrong item received, they a...
Jun 05, 2022 by Neha
Chocotown - Wrong product delivered Closed
I had ordered * Davidoff Espresso ** Intense Coffee (***gms) + Lindtt Excellence Caramel Dark Chocolate (***gms) on June * , ****. Today i have received the order but the products are wrong. I have received Nescafe coffee sachets. The custome...
Jun 04, 2022 by Yashica Munjal Luthra
Chocotown - ChocotownFraud website Closed
had ordered from chocotown.in items worth *** (lindt chocolates and after eight mints) but have received some kombucha chilli sauce The contact no and email I'd there is no response of the complain Office No **, Cardinal Gracious Rd, Mota N...
May 10, 2022 by Nidhi Ranka
Chocotown - Incorrect product delivered Open
I ordered arla cheese spread cost rs.*** on **/**/****. But I received chili sauce today **/**/****. I recieved this product through delhivery courier supply. I was not able to contact customer support, the mobile no. given is switched off. Ple...
Apr 27, 2022 by sivabalan Dhanapal
Chocotown - Package not delivered Closed
Ordered Hershey Nuggets Chocolates and paid **** including shipping charges on ** April. For last * days, there's no update from the website. Even the phone number and email address are not reachable. Came across this thread and realized I have...
Apr 26, 2022 by Tapish Gupta
Chocotown - Package not delivered Closed
I have order ferrero rocher on chocotown on **.**.**** and not received. No way to contact them....
Apr 26, 2022 by kalairajan
Chocotown - Package not delivered Closed
I had placed multiple orders for kits kat mini Easter eggs (order #****, ****, ****, ****, ****, ****) to be delivered at various locations Chennai, Bangalore, Chandigarh, among others. The delivery due date was shown between **st-**rd April. H...
Apr 25, 2022 by Nimisha Kantharia
Chocotown - Package not delivered Closed
I ordered * Ferrero rocher boxes from chocotown... Now they are not dispatching it... Their number is not working and they are not replying to the emails...
Apr 23, 2022 by Harsh Mittal
Chocotown - Fake site Closed
Chocotown is a complete scam. Ive paced an order on the *nd March and have not recieved a single information of my package other than the order being confirmed and that a delivery servise will be picking it up. I have sent emails of complaint ...
Mar 12, 2022 by Esther Anar
Chocotown - Wrong item delievered Closed
I have ordered * boxes of lindt chocolate vide customer id **** map id ******** dated ** March on choco Town item value *** plus delivery charges *** total **** payable on delivery but on **/**/** I took the package by paying **** but to sur...
Mar 12, 2022 by Suresh Kumar jain
Chocotown - ChocoTownFraudulent website not fulfilling the order and no refund Open
Please note that I have placed an order on **th Feb, **** at the website of ChocoTown with the url- "https://www.chocotown.in/". I paid and amount of Rs.**** for a list of * items which are as follows: *. Lindt Excellence Roasted Hazelnut Choco...
Feb 24, 2022 by Sayoni Ghosh
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