File a Complaint against Charlette Secret
Case Details
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Resolution
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How to resolve Charlette Secret complaints online
If you want to complain about a problem that relates to Charlette Secret, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Charlette Secret?
If you are not satisfied with Charlette Secret, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Charlette Secret and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Charlette Secret
But before filing a complaint, you should
a. Contact the customer support of Charlette Secret first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Charlette Secret
Find the contact details of Charlette Secret to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Charlette Secret to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Charlette Secret - Package not delivered Open
I placed an order on Charlette Secret website after seeing their ad on Instagram. I spent ₹xxxx on * products and was promised delivery of the same within a week. After a week, I received a parcel with only one item and not even what I had ...
Sep 08, 2020 by Kanishka Jain
Charlette Secret - Wrong package delivery Closed
I had ordered from this website more than a month ago, and got the delivery last month. I had ordered * products, and obviously they delivered * product and that too the wrong one. I checked their website which said that they'll be refunding ...
Aug 29, 2020 by Khushali
Charlette Secret - Package not delievered Open
I had ordered * items on June **, **** vide Order no. *******CS from Charlette secret website www.charlettesecret.com and the link was available from Instagram. To my utter surprise, the package is not delievered to me till date and every tim...
Aug 23, 2020 by Neha Sharma
Charlette Secret - Wrong and missing product Closed
Order number:*******CS I ordered * product out if which I have received only one and that is defective. I want full refund please.worsy customer experience ever had.way of cheating customers....
Aug 17, 2020 by Sarah kidwai
Charlette Secret - Charlette Secret Wrong product received and no refund Open
I ordered * products from Charlette Secret for ****/- INR. The site is down as they messed up the delivery and sent me a wrong item. I have not yet received the payment neither the products ordered by me....
Aug 17, 2020 by Sukanya Shyam
Charlette Secret - Wrong product recieved Closed
I have received a wrong product and it's been already more than ** days, they aren't replying to any mails. please help me in getting my money back....
Aug 14, 2020 by shefi gupta
Charlette Secret - Wrong package received Closed
Ordered from this via prepaid method from razor pay. Received low quality, absolutely different product. No way to contact them for the refund or exchange. They have deactivated their mail id, also there is no other way to reach them. The websi...
Aug 02, 2020 by Aparajita Tewari
Charlette Secret - Received wrong and used product Open
I placed an order consisting of two items from https://charlettesecret.com/. I paid the total amount of Rs ***.** using razor pay. After a few days, I received my order which was nothing that I ordered There was no tag on the product that seeme...
Jul 27, 2020 by Abhipsha Rawat
Charlette Secret - Wrong product delivery Closed
I ordered from charlette secret and after a long delay they ordered me wrong product and they are not replying to my mails . Now when i needed a refund they have deactivated their gmail account....
Jul 16, 2020 by Sidharth SHARMA
Charlette Secret - Wrong Package Delivery Scam Closed
Received a wrong parcel from the Charlette Secret completely different from what i had ordered . When i visited the website to check for customer services details i saw this (Message below ) . This seems like a scam , please do not purchase any...
Jul 15, 2020 by Prathistha
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