File a Complaint against Charlette s Secrets
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Charlette s Secrets?
If you are not satisfied with Charlette s Secrets, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Charlette s Secrets and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Charlette s Secrets
But before filing a complaint, you should
a. Contact the customer support of Charlette s Secrets first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Charlette s Secrets
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Social Network
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Case Details
Personal Info
Resolution
Charlette s Secrets - Lost my money and received nothing close to what I had ordered Closed
I ordered Lingerie from the company on **/**/****, an order is for which was not generated despite payment having gone through. After multiple attempts at contacting the Company, they provided me with a **$ gift card using which, I placed anoth...
Aug 11, 2020 by Aastha Eriwal
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