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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Case It Up?
If you are not satisfied with Case It Up, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Case It Up and write your complaint in detail
3. Enter your personal information to create an account
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But before filing a complaint, you should
a. Contact the customer support of Case It Up first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Case It Up - Package not delivered Closed
I want to know the status of my order number:CIU***** . Its been almost * year, i did not receive my order or get any updates. I ordered my product on **-**-**** now its been almost * year i didn’t get any information about my order.i wonder ...
Aug 01, 2021 by Aveen Sahni
Case It Up - Package not delieverd Open
I ordered a t shirt on *th October **** .. My order id is CIU**** .. from that time i waited for my product but no reply from them .....
Feb 09, 2021 by Raman Chauhan
Case It Up - Package not delivered Open
ordered a Real Madrid training top on *rd December ****.Of course I didn’t receive the order or the refund....
Jan 14, 2021 by Aman Soren
Case It Up - Package not delivered yet Closed
I had ordered real Madrid anthem jacket last year on dec ** still I haven't received it or nor the refund. ...
Dec 19, 2020 by Mohammed Zayeem
Case It Up - Order pending Closed
I placed the order in march and i didn't received my order yet.i want order, otherwise i want my payment back of Rs. 749...
Nov 06, 2020 by dhruv pathak
Case It Up - Package not delivered Closed
I have ordered juventus palace jersey from case it up with name and number on ** december ****,its almost * year now. I want my money back. Order number : CIU****...
Oct 26, 2020 by Vineeth hari
Case It Up - Package not delivered Closed
I had ordered Chelsea track suit on January ** **** and paid online, but still it has not been delivered and the company has been using Corona and lockdown as an excuse. Order #CIU***** ...
Oct 01, 2020 by Arun
Case It Up - Product not delivered Closed
I had placed order for Real Madrid bag on **th october **** It has been almost a year now and still I haven't received my order, I have tried a many times to contact the concerned authority but there is no response from their side. They said ...
Sep 14, 2020 by Drashti Gada
Case It Up - The order is not deliverd yet Open
I order juventus adidas black jacket on ** Nov ****.the order no.is #CIU****,and still the jacket was not deliverd its almost too late so please voxya help me....
Aug 30, 2020 by adarsh singh chauhan
Case It Up - Package not delivered Closed
I had placed an order in October, 2019 Still not delivered They're helpline is always switched off...
Jul 16, 2020 by Varun Paralkar
Case It Up - No information and its been 6 months since I ve paid money Closed
No tracking The monney has been fraudently taken and no response is given ...
Jun 24, 2020 by Manaswi.P.H
Case It Up - Been 4 months package has not been delivered yet Closed
It's been * months since I have ordered a kit from Case it up worth ₹****. I had mailed them, I haven't gotten any response and I have already paid them through PayU....
Apr 09, 2020 by Shakunt Trehan
Case It Up - Package Not Delivered Open
I had ordered three jerseys from this website on ** Oct, ****. The order was to be delivered in * months but after * months no contact from them. When I did the follow-up, they said order details will be mailed in a couple of days but nothing. ...
Mar 04, 2020 by Tufail Javeed Qurashe
Case It Up - Package not deliverd Open
I had ordered a hoodie from Case it up in January and I haven't got it yet. I have tried to contact them multiple times.first they told me I will get it by feb .. all contact no are switchoff... i'm mail him many time but no responce.. ...
Feb 28, 2020 by Kanchan Pandey
Case It Up - Package not delivered Closed
I have ordered a psg Jordan last month from case it up form and then I asked them when will my package arrive but they don't reply to my Instagram msg my mails and their help line no is switched off or busy or unanswered so plz help me to get m...
Dec 07, 2019 by Aryan Awatare
Case It Up - Package not delivered Open
It's been more than ** days and yet no clue about the package. No response on WhatsApp and eMail...
Jul 28, 2019 by Siddharth Mathur
Case It Up - Package not delivered Closed
Order # CIU**** placed on ** June **** worth Rs ****. They haven't shipped the order yet and don't even reply to emails. I made the payment via Google Pay. Any help would really be appreciated. I have attached the order page screensho...
Jul 14, 2019 by Ritesh Kumar Jena
Case It Up - Package not delivered Open
I have ordered a product online through a website called caseitup.in. Before placing the order I talked to the support and they replied all the queries and once the order is placed they stop replying. I researched online regarding this website ...
May 11, 2019 by Chintan Jayani
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