File a Complaint against BYJUS LEARNING PROGRAM
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BYJUS LEARNING PROGRAM
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
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How to file a Complaint against BYJUS LEARNING PROGRAM?
If you are not satisfied with BYJUS LEARNING PROGRAM, file a complaint now:
1. Go to "File a Complaint" form
2. Choose BYJUS LEARNING PROGRAM and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from BYJUS LEARNING PROGRAM
But before filing a complaint, you should
a. Contact the customer support of BYJUS LEARNING PROGRAM first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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BYJUS LEARNING PROGRAM - For cancellation and refund of learning program Closed
We started learning program for my son, with ** days trial period and paid **,*** for tablet. They said you can any time cancel if u paid for tablet. And remaining **,*** with EMI. Within ** days we decided to cancel the programme because of so...
Dec 08, 2020 by Devna Wadhwa
BYJUS LEARNING PROGRAM - Byjus not cancelling my subscription Offered Resolution
I mailed many times for the cancellation of the active packages since february but no mail/contact regarding that. And now they are asking for EMI money, why should I pay for that when I am applying for the cancellation and they are unable to c...
Jul 10, 2020 by Satyaban Sahoo
BYJUS LEARNING PROGRAM - Return of byjus product due to financial crisis Closed
Sir I had purchased a byjus tab from byjus company for d amount of rs ***** in feb **** but i received it on **may ****.Now bcoz of covid ** i am facing major financial crisis which are unavoidable and causing problems in my personal life to...
Jul 03, 2020 by Afrah Sayed
BYJUS LEARNING PROGRAM - Cancellation of Byjus Subscription TAB damaged no course follow up no use Closed
I am J Nagarajan i purchased Byjus Subscription for one year in EMI but tablet damaged so son not using it and no course follow up by their team no use now so I want to cancel subscription and dont want future emi to get debited they are refusi...
May 23, 2020 by J Nagarajan
BYJUS LEARNING PROGRAM - Cancellation not done Closed
Iam Abhinav Satheesh and have subscribed the product from class *th to **th. After * months of use I am not interested in the programme because I couldn't derive the promised benefit. We have constantly contacted byju authorities but the...
Mar 29, 2020 by Sunitha Satheesh
BYJUS LEARNING PROGRAM - REFUSED TO CANCEL AND REFUND Offered Resolution
My eldest daughter who is still studying in school recently received a phone call from BYJUS & the representative of BYJUS (so called Councillor) wanted to arrange a meeting at my residence on the pretext of helping my daughter in her academic ...
Feb 26, 2020 by DANIEL ARKIBOR SYIEM
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