File a Complaint against Byjus Learning Online Products
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus Learning Online Products?
If you are not satisfied with Byjus Learning Online Products, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Byjus Learning Online Products
But before filing a complaint, you should
a. Contact the customer support of Byjus Learning Online Products first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus Learning Online Products - For cancellation of the byjus subscription and EMI loan Closed
Please cancel the subscription . because we are not able to pay EMI and also I loss my job now we are financially weak and suffering mentally torcher .i am requesting from last * months but it's not cancelled.so please cancel the subscription ...
Nov 19, 2022 by Omkar
Byjus Learning Online Products - Revert for seat Booking money from Byjus Closed
BYJUS CONCELLOR NAME PRASOON SRIVASTAVA called me and arrange a vedio call meeting ON *TH AUGUST **** and guide me for IAS PREPARATION and BOOKED my seat with **** rupees with commitment . He told me sir discuss with ur family before that fir...
Aug 10, 2021 by ADITAYA SHRIVASTAV
Byjus Learning Online Products - Issues in cancellation of 15 days trail of byjus Closed
Dear sir , Byjus is not cancelling the online course which i purchased it for my daughter on ** EMI with **** down payment with ** days trial period and in spite of my timely intimation to them for its cancellation and lot of reminders they a...
Jul 30, 2021 by DEEPAK RAJORIA
Byjus Learning Online Products - Cancellation of one to one class Closed
We are thoroughly disappointed with byjus since the one to one classes are not in progress. Also the tab is not working.We are not receiving any live classes so we request the refund for the one to one class amount **,*** because what is the us...
Jul 26, 2021 by Samson Antony Sharp
Byjus Learning Online Products - Cancellation byjus Closed
This is Abirami .Parent of Kausika shanmugam . I have brought the product for my daughter in April last week. Prakesh from Byjus recommended me to join the Byjus .He also told me that if i am interested I could continue or else I could cancel, ...
Jul 14, 2021 by Abirami
Byjus Learning Online Products - Byjus finance department harassing me Closed
I purchased byjus trail kit in feb ** **** .within trail period i opted for refund now all We are being threatened by them that our cibl score and penalty charges will be deducted when the actual fault is done by Byjus. I have returned the pro...
Apr 14, 2021 by Ayesha mohammed
Byjus Learning Online Products - Not cancelled the subscription Closed
I ordered a neet **&** package from byjus. Their councillor come at my home and told us to take subscription right now and in future if we don't like their product we cancel within ** days of trial . We agreed and take subscription from them fo...
Apr 03, 2021 by Khushboo Sharma
Byjus Learning Online Products - PAYMENTS MADE BUT REFUSED BY BYJUS Closed
I have made the payment of ***** rupees through phone pe from my Axis Bank Account on *th March to buy online learning kit including the tab for my daughter who is studying in class ** this year.. Till date ** days passed but all BYJUS authorit...
Mar 30, 2021 by SREEDHARA SAMAL
Byjus Learning Online Products - Cacellation refund Closed
To enroll into Class * for the academic year ****-**, I paid the amount of **** rs as caution deposit into Byjus for my Kid. I request a demo class for a month , I was told that there is no demo class for Class * and * Students, so I deci...
Feb 12, 2021 by Dinesh babu
Byjus Learning Online Products - Request for Admission Cancellation but not cancel from their side Closed
Chaitali Dilip Ghogare Registration No - ********* Contact no - ********** / ********** Dear Sir/Mam, We requested for cancel the service of BYJU'S Ias table course from their company. The course was started from Sep ****....
Dec 15, 2020 by Vishal Dilip Ghogare
Byjus Learning Online Products - Subject are not relavent Closed
I have purchase the product from byjus company for * std. But the subject is not relavent to my daughter subject. This product is really east and worst I trust the conversation the company know I want to cancelled other wise I will close my acc...
Sep 18, 2020 by Edwin R
Byjus Learning Online Products - Need Refund From Byju s 3 year plan Product Closed
I am writing to you due to my son. He has joined your academy in a *year K** +**th plan bearing number ***************** on **th March ****. Sir, **th your plan was good but K** not satisfactory. He is not satisfied with your delivered conte...
Sep 17, 2020 by Dr. Gurjit Singh Bhathal
Byjus Learning Online Products - Product sold with false statements and now denying the refund Closed
order no. BYJUS******************* above mentioned is my order no. which was placed on the *th of August **** and I received the product on the **th of August ****. byjus representative misleadingly sold their learning application kit of grad...
Aug 22, 2020 by Yashasvi Kataria
Byjus Learning Online Products - Regarding cancellation of my order Closed
I have purchased product of BYJUS on ** March **** and physically product received on ** March ****. After received the product my dougther was not satisfied with the product and after few days {** March ****} I have raised complaint to BYJUS c...
May 03, 2020 by Suresh Chandra
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