File a Complaint against Byjus learning app
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus learning app?
If you are not satisfied with Byjus learning app, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byjus learning app
But before filing a complaint, you should
a. Contact the customer support of Byjus learning app first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus learning app - Byjus app is completely waist of money Closed
Mr dharuv From Bijuus came to our house and he forced us to do this app and also took a check from us and make loan, our child don't like this app he is not use this app we call byjus to close this app they cheated us they said they didn't c...
Apr 24, 2020 by Puja
Byjus learning app - Refund Closed
I purchased application for daughter studying in * class.Due to language problem she is not able to understand the class. I return the app and all accessories by informing to councelor MR SWAPNIL. AND on various times to councelor who call me...
Apr 15, 2020 by Vijay Balaso Patil
Byjus learning app - Return Refund Closed
Dear Byjus Team, Please refer the discussion between your Sr. Manager Upasona & myself with regards to Cancellation of the Byjus Kit received by us. We had clearly communicated our decision of returning the Kit during our several rounds...
Mar 13, 2020 by Byjus Return & Refund
Byjus learning app - Cancellation of Byjus Kit Closed
I have ordered the Kit on **th Sep'** and my kit was delivered by Sep Month End. When i have ordered the kit, i was not explained about the return policy & Sales Executive Mr Ajay Sharma Committed there will be regular follow up from the mentor...
Dec 31, 2019 by VinothKumar R
Byjus learning app - Byjus did not accept our cancellation request within trial period Closed
We agreed to take trial classes of ** days. We got Tab on */**/****. But after five days we informed the person who has delivered the Tab to us that we do not want to proceed further the trial classes. He said that he will register our cancell...
Dec 24, 2019 by Jatinder Kumar
Byjus learning app - Cancelation of learning app Offered Resolution
I purchased the Byjus Premium Product (learning app) for my son studying in the *th standard. I purchased it for Rs.*****. But he is not able to follow the app and I requested for cancelation of the App. But they are saying that it can't be can...
Dec 20, 2019 by Kashmeera
Byjus learning app - Illegally deducting Money after Cancellation Closed
I had purchased Byjus class * to * product for my son from Mr. Aman (representative of Byju's) with a written commitment that if we don't like the product; we can go for cancellation within ** days of delivery, and Byjus would refund all amount...
Nov 11, 2019 by Kiran
Byjus learning app - Byjus looting the Customers Closed
My Sister Ayushi sachan had taken a Course of Byjus App and they told us that we could return all the stuff we got from Byjus whereas now the representative came to our house is not responding and also they said that they would visit the child ...
Oct 22, 2019 by Hitesh sachan
Byjus learning app - Non cancellation of service Closed
An executive from BYJUs, Mr. Shubhankar mondal visited our residence and explained us about the learning app from BYJUs. He told us about the offer and the fees that can be paid through easy EMIs through IIFL. The total fees was Rs. **,***/-...
Oct 12, 2019 by Abhishikha Gupta
Byjus learning app - Byjus Team opened 2 loan accounts instead of one Closed
Hi, I m from mumbai and we had got an offer from byjus for my kids ( both kids) std * to ** course @ *,**,***/- we paid **k advance and rest we opted for Loan from the options what Byjus team Gave us ( Mr Sumit singh from mumbai and Mr Harish...
Sep 09, 2019 by Mrigesh Devaani
When my child saw the ad of byjus got interested she login in it and they begun to call us...inspite of our full interest a councellor came here introduced himself he is here for councelling my child whether she is capable for a scholarship..bu...
Aug 23, 2019 by Anilkumar
Byjus learning app - Package not delivered Closed
To whom it may concern This mail is regarding complaining against your system miss commitment and keeping us in dark about the the delivery of your product. Your executive Mr Ashish diman came to explain about your byju’s product from class ...
Jul 25, 2019 by Mohit goswami
Byjus learning app - Byju's App foolling Parents Closed
Totally fraud app, Byzus are only making money, my son was used free session in app and after that continue call received from Byjus for free session and convenced us for counsling session and their counslore convenced us to buy for *th to **...
Jul 24, 2019 by Deepali Shinde
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