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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus department?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Byjus department
But before filing a complaint, you should
a. Contact the customer support of Byjus department first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus department - Problem on class room program cancellation Closed
Iam join a byjus ias programme but some days ago iam inform to cancellation team ** days ago My request accepted byjus but they don't response on cancellation program My monthly amount debited automatic in bank Iam requested to please hel...
Sep 18, 2022 by Shaik Chand basha
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