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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus - Money not refunded Closed
Hello Team, From last * months we are calling and sending mail regarding the issue. Byjus team stop providing their services to us due to technical issue and their technical team are not capable to resolve the issue. We asked for the refun...
Jul 26, 2023 by Ruma
Hello, One of Byjus Counsellors has made me to admit for the IAS program and deliberately made the EMI process by misguiding me and made me pay **** rupees. He told me all false things by saying they will provide mentorship and all but it was...
Jul 23, 2023 by Amula Revanth
Byjus - Cancellation Refund not initiated Open
I have purchased online course for my daughter for LKG class and cancelled immediately with in * days as i am not satisfied, Byjus has refund policy of ** days. I emailed them and called them multiple times but they are not responding me pro...
Jul 23, 2023 by Arunkumar Chintha
Byjus - Want my money back Open
First one guy came to my home name Umang pandya. And ask to join BYJUS and said if you are not satisfied with our services you can discontinue with us ... And now he is not receiving any of my calls or any of byjus is ready to listen me ... Th...
Jul 23, 2023 by Rakesh yadav
Byjus - Fraud against wrong commitment Closed
I purchased the subscription for my Child. The commitment they offered at the time of sale was not fulfilled after joining ByJus subscription. Within the defined period ** days I dropped a note for cancellation. Now it has been more than * m...
Jul 12, 2023 by Ritesh. Kumar
Byjus - Want a full refund Closed
Respected sir, My ward has enrolled in the Byjus IAS course. As instructed in the beginning that the course is of ***** of which the amount of ***** would be deducted at starting and then after * months of tenure the EMI would start for ** mo...
Jul 11, 2023 by Aayush Santhaliya
Byjus - Not Cancelling the product Closed
I have mailed them inside ** days to cancell the product but no efforts where made by them tto cancel I mailed them more than ** to ** times and I also called them one of the mentors threatened me that course will not be cancelled and also ecs ...
Jul 08, 2023 by Dipankar Choudhury
Byjus - Not refunding my money Closed
I bought a subscription and did some class but due to I was not able to understand the way of teaching I mailed them requesting to cancel my subscription and to refund my money within ** days according to there refund policy but months have pas...
Jul 03, 2023 by Dinesh kumar Shaw
Byjus - Online Education course Open
My sister took online course in byju's on *st April and for registration process we paid **** and total course fee is ***** and remaining amount we have to pay in EMI process and they told we will deliver books in one week and also start on...
Jun 30, 2023 by kadali gangadhar
Byjus - Byju s online course cancellation Closed
We tried to contact the byju's support for cancellation no one is replying. We were advised by the counselor that we can cancel the subscription anytime. If we find it not suitable for the kid. It has been * months now no one is replying to th...
Jun 30, 2023 by Hetal Shah
Byjus - Cancellation of programme Closed
Dear sir / mam, as I took byjus programm and now I aplied for cancellation but they are telling you are beyond the cancellation period. While joining my mentor told me that if you are not satisfied you may cancel your program. But now they are ...
Jun 26, 2023 by Jagadish. J
Maine byju's tution center se apne bacche ke liye padhaai ke liye subscription liya tha Jiska Mujhse ₹***** Jama karvaya gaya tha lekin Meri Arthik sthiti acchi na hone ki vajah se mere Pati Ne yah sab Lene se mana kar diya aur Maine Apna sub...
Jun 21, 2023 by Sangeeta kaur
Byjus - Refund not done by Byjus Open
Sir/Mam, We made a cancellation request of the purchase order of BYJU'S premium product (Order no: SO-****************). My registered mobile no is **********. The name of the student is R.Lakshitha. The payment we made of Rs ***** was...
Jun 21, 2023 by G RAMESH Ganesan
Byjus - Byjus Requested to share NOC for Loan Acc 0662 for Refund Req Open
I have contacted Byjus again today and I want a callback by tomorrow at any cost as they promised me to share NOC letter for my Loan Acc ****. Since its not been closed by Byjus cancellation team i was shown as defaulter. My enrollment was canc...
Jun 06, 2023 by Praveen P
Byjus - Byjus Refund Request Open
Name:Sairam Mobile no:********** Email: sairamkadarkaraivel**@gmail.com I got a call from byjus member imran iqbal TNL ******** on **st March,he asked me to join the gate Course,I asked him how much money for this class and He sa...
Jun 06, 2023 by Sairam
Byjus - Regarding refund pf Byjus GATE preparation course refund Open
I purchased Byjus GATE preparation course. And once I used it, I was not satisfied with it, hence tried to refund the course several times within trial period. But Byjus always ignored my refund requests. My concern should be solved as soon as...
Jun 05, 2023 by Ashutosh Agrawal
Byjus - Fraud company hai byjus mana karne ke bawajood b b Mera subscription nhi cancel kia Open
Maine January me apni beti ka *nd class me admission kraya byjus me. Phir after * th month meri financial condition khrab ho gyi Maine byjus me Maine bht request Kiya ki plz mere husband nhi h Mai single mother hu mera subscription cancel kr de...
Jun 03, 2023 by Sadaf ashfaque
Byjus - Loan SCAM by Byjus Open
I'm the victim of this SCAM, Byjus and its employees found new way to make money other than giving education and charging service fee. My personal details were used to book loan with Avanse Finance and with joint collaboration they are generat...
Jun 03, 2023 by Harsha Gopalarao
I HAD OPTED FOR BYJU'S ONLINE **TH JEE PROGRAM FOR MY SON. IT WAS VERY CLEAR FROM BYJU'S THAT IF MY SON IS NOT ABLE TO UNDERSTAND IN ONLINE CLASS THEN I CAN APPLY FOR CANCELLATION OF COURSE AND MY AMOUNT WILL BE REFUNDED ON PRIORITY. I HAD CAN...
May 23, 2023 by MADHU RATHI
Byjus - Refunding and cancellation Open
In the March ** **** i joined in the byjus ias tablet program before she conducted the zoom meeting in the meeting they tell the you have a **days observation period from March ** to April ** and she told me if you have any problem call or text...
May 13, 2023 by Harish
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Questions about Byjus
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How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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