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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
If you are not satisfied with Byjus, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Byjus and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byjus
But before filing a complaint, you should
a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus - Cancelletion and return Open
मैंने byjus जी उसे कैंसिलेशन और आर्डर कैंसिल करने के लिए रिक्वेस्ट करी ... मेरी फाइनेंसियल प्रॉब...
Nov 17, 2019 by Preeti massey
Byjus - Not refunding my money Closed
I've purchased Byjus product on **/**/**** for my daughter, they told me i can cancel and get a refund for this anytime before ** days of product received. After ** days i called byjus representative to cancel this package and initiate my refun...
Oct 29, 2019 by Farman Zaidi
Byjus - Order cancellation request but not any reply Open
महोदय आपसे निवेदन है कि मैंने आपका प्रोग्राम बाय जूस दिनांक * अकटूबर **** और आज * अकटूबर मै प्रोग्...
Oct 08, 2019 by Sohan lal
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