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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against BYjus class?
If you are not satisfied with BYjus class, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from BYjus class
But before filing a complaint, you should
a. Contact the customer support of BYjus class first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
BYjus class - Cancellation Closed
Devasri was a student who have enrolled in byjus classes. But due to some eye problem we cant able yo continue the classes although we have financial issues. We have request for cancellation before * months and asking for cancellation. They co...
Nov 01, 2022 by Devasri
BYjus class - Cancelation and refund money Closed
Not canceling their service and not refund my money...
Sep 27, 2022 by Pankaj Sharma
BYjus class - Cancellation byjus classes Open
Dear Sir, Byjus Order I'd - BYJSSE********* Order received date **-Jun-** Students Name- Aditya Parent Name-Manoj Mourya Register number -********** Register email ID -darkgaming*****@gmail.com I want to cancel my product immediately .no...
Jul 02, 2022 by Manoj Mourya
BYjus class - Cancel order Closed
They are not picking call and cuts call after some time person who sold me the product is not picking call...
May 04, 2022 by Vishal kumar
BYjus class - Cancel the course Closed
I taken byju's course for my daughter but she wasn't understanding anything. I pay first instalment. I want to cancel the course and get the refund back. We messege the company within ** day's but no reply.. ...
Apr 02, 2022 by Tejashree Harshal Kate
BYjus class - False statement Delivered Open
I registered my son's name in Byjus online class for one year course.But they are now forcing me to do * years course. Now Continuing * years is not possible for me due to economical weekness. I put mails after mails for unsubscription but they...
Jan 19, 2022 by Bamdev Bhalla
BYjus class - Package not delivered Closed
It's too bad company All are lyers, froud Because mere bhai ne admission krwaya tha November me but use abhi tk study material nhi mila siway ek bag or Memory ke Call krne pe teacher call received nhi kr rhe Complaint krne pe bhi koi re...
Jan 02, 2022 by Aditya Raj
BYjus class - Regarding cancellation Open
I enrolled my son on byjus at nov ** and i received product on * dec after went some classes we are not satisfied, hence I sent a mail to cancellation@byjus.com about the cancellation and received a mail from support team my cancellation under ...
Dec 24, 2021 by Arunkumar
BYjus class - Not satisfied with the performance Closed
Byjus online class is not worth and they are not taking care of the student. They call once or twice a month for checking that's it. So I want the cancellation and refund...
Dec 03, 2021 by Yesudoss
BYjus class - Byjus product Closed
Nenu byjus prodect purches chesi product heavy GA undadam valana ventane cancellation ki pettanu.classes kuda attend kavadam ledu.kani varu na application ki respond kakunda emi lu vesthunnaru.please na problem solve cheyyandi....
Dec 02, 2021 by KORUMILLI GOVINDA KARTHIK
BYjus class - Cancellation of BYJUs course due to personal problem Closed
Hello sir/madam , Iam sudha resident of tamil nadu. We have ordered byjus IAS Course subscription and form not satisfied for online class for * months and byjus getting education loan for aditya birla finance , actually noted initial amount *...
Oct 20, 2021 by Sudha G
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