File a Complaint against BYJU'S
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against BYJU'S?
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a. Contact the customer support of BYJU'S first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
BYJU'S - Refund Open
I don't like byju's that's why I don't want to go further with byju's and I also change my stream...
May 24, 2022 by Anjana mangal
BYJU'S - Want to stop EMI and want refund if possible Open
I enrolled in Byju's **** November ** and Byju's fraud with me and no one responds and keeps the phone hang on always .I tried several times but I am not able to cancel my course they are number .* fraud and not even helping .they just keep gi...
May 23, 2022 by Kanchan Mukherjee
BYJU'S - Refund of Subscription fees Open
Support team & counselors is very unprofessional, i was give the payment ****/- on **-**-****, as token money for subscription of KG student but due to some term and condition which was not in my favor. that time i said to counselor (Kajal Sahu...
May 23, 2022 by Nitesh Gupta
Mr Sumit gupta not return our deposit money in byju's **** Rupees ...
May 11, 2022 by Nischay Dewatwal
BYJU'S - Byju s Subscription cancelled Refund not processes Open
I was contacted by Byju's salesperson Manoj to explain about their learning materials. After the session, we asked for a day to decide on whether to opt for the course or not. But this person was saying that the discounted price won't be applie...
Apr 27, 2022 by Gokulnath Rajendiran
BYJU'S - Not providing refund Closed
I want to cancel the course i had registered for and i was promised a full refund, but now they're not attending to my requests. I've tried contacting customer care several times, they just don't take my calls now. Also tried to mail them sever...
Apr 14, 2022 by Nikita Bhambhani
BYJU'S - Money deducted even after cancellation Closed
From the first day I cancelled the plan and says the employee to stop the procedure but he didn't, now my money is debited every month. I filed a complaint to byjus but they ain't listening. I am lost almost my ***** till now. Please do help fo...
Apr 12, 2022 by Sarat Kumar Biswal
Cancel my seccion it's my humble request to you....
Apr 06, 2022 by Areeba yasmeen
BYJU'S - Without my cosent they tied up with IIFL I clearly told don t want any loan Open
I am clearly told , I don't want any loan from Byju's & I am given cosent to Byju's only, without my consent they tied up with IIFL. So, I clearly told, I am discontinuing from BYJU’S before ** days, when I have received course material, I h...
Mar 26, 2022 by Hrudaya Raju Chilka
BYJU'S - In time Cancellation and refund Closed
We were given byjus early learning course and given assurence that we will be giving refund if kid is not comfortable. Within * days if signing up i requested cancellation and wrote email to cancellation team. Everytime i have got reply they ...
Mar 10, 2022 by Dr Komal Patkar Jani
BYJU'S - My money was taken in the name of EMI whose loan I never get Closed
In byjus I did a bnat exam where they said I got a scholarship... They said if I could talk to counsellor, I didn't cancel nor did I accept. After some day the counsellor came, he said you can try it for two months and if you don't like it you ...
Mar 06, 2022 by Istuti Sharma
BYJU'S - BYJU S Open
BYJU'S seller come to my House and sale it's subscription or product and give any type of loan by saying EMI and saying that local tusion centre is not good for preparing jee/ neet and we give free table of ***** of samsung and they give ***** ...
Mar 06, 2022 by Aryan Srivastava
BYJU'S - Cancellation and Refund from Byju s Closed
We have paid Rs.**,***/- on Feb **th ***** @ **:** PM (Thursday)through credit card for a combo offline package for Class **, ** & NEET with ** inches tablet for our daughter. The counsellor and manager have informed us that the enrolment wil...
Mar 06, 2022 by Udayasri Mavuleti
BYJU'S - Not providing refund Closed
I purchased a live classroom programme of byju's. It was assured by the mentor that the live classes would start in * to * days after the payment and i can apply for refund in the next ** days after the class starts. But the class did not start...
Feb 11, 2022 by Piyush Rawat
BYJU'S - Regarding Cancellation Open
i have taken a course for my son, on *nd jan ****, and their tab and study material delivered, and the their trial period begin on the day, this material were delivered. so we were not aware how to use tab they provide considering safety of pro...
Feb 10, 2022 by Prashant Thanki
BYJU'S - Refund not iniated despite chasing for 2 Months Open
Dear Byju Team, Is there any one who can even reply on my mail , i m chasing for almost a month but non of any Byju's representative have tried to resolve my issue. Last time i was told by Byju that you have to courier the products. I had ...
Jan 29, 2022 by govind kumar
BYJU'S - I want to cancel my byju s akash subscription Closed
One counselor from byju's came to my home and explained me the stuff and told mr to sign the E mandate for EMI. And he told that you will get the refund if you are not satisfied with the course.he told that you will start receiving call from o...
Jan 27, 2022 by Mansi Tulashiram Hase
BYJU'S - CANCELLATION AND REFUND Offered Resolution
My complain against BYJU'S that he is not respond my cancellation and refund request of RS *****.The company given my child the tablet program with the cancellation and refund policy with in ** days of package.(order summary attached).After...
Jan 10, 2022 by ASHISH RANA
BYJU'S - Cancel My Byju s Subscription after 3 months Open
Byju's send a woman in our house for a scholarship test and convince my parents to take Byju's subscription. But after * or * months I and my parents eagerly want to cancel the subscription for our financial condition after lockdown and my time...
Jan 06, 2022 by Arijit Singha Roy
BYJU'S - Cancellation of nomination Closed
I inform to the agent within limited period not to deduct the installment because l am unable twice by telephone, and later I send email to company sixth times but no response ,l talk the mentor he says higher authority will talk to you but not...
Jan 02, 2022 by Sanjay kumar singh
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