File a Consumer complaint against BYJU'S

BYJU'S - CHEATING and IRRESONSIBLE ^Closed

Sir I have been Cheated by Byju's. I Humble Request You to please take an action . I have joined my Son in Byju's for tutions in *th class. Before the joining I have got call from Byju's Councilor and briefed Me about the subscription, features...

Oct 19, 2021 by Arun Kumar.T

BYJU'S - Cancellation of byju s learning app ^Open

I have brought the byju's Application package **-*-** and within ** days we have contacted the executive who come for sale of this product (point of contact) to cancel the order as it is not suitable for my kid and he is not happy with the tuti...

Sep 30, 2021 by Dhairya rabari

BYJU'S - Hassasment calls from Byju s Mr Rajeev ^{Awaiting Details}

I want to know did we make a mistake if we have downloaded the app of Byjus. What kind of staff Byju's is hiring, is it without checking background? unprofessional people are talking rubbish to the kids and parents... is this kind of services B...

Sep 25, 2021 by Pooja Malhotra

BYJU'S - After request to byjus there were not interested to return back there products as they have declare ^Closed

Total cost of product is Rs *****/-, after request on **th Sept **, there have tried to motivation me and asking about * type of option they have asked to make discission, on next day I have choosed the * th option for a period of * years emi o...

Sep 25, 2021 by Sitaram muni

BYJU'S - Online classes failure ^Closed

Dear Sir, This is Ravinder Mala, My son was joined in Byjus classes in last year, but no support given from your team after receiving of Books & Tab. I paid Rs. **** as advance I Paid * Months installments. Pending installments are *. ...

Aug 23, 2021 by Ravinder M

BYJU'S - Cancellation request ^Open

Before taking the subscription the mentor or the person who guiding about the process he told us that ** days trial is important but we can can cancel anytime if we want to and now when we want to cancel it they are not responding are emails. i...

Aug 03, 2021 by ANANYA BUDAKIA

BYJU'S - Not Refunding the amount ^Open

Byjus executive had called regarding their product, when i refused to take it , he insisted to go for trial period by paying advance amount and EMI option which he told will be taken care by Byjus. I paid ****. They asked my bank details and Aa...

Jul 18, 2021 by Mohammed Shoaib

BYJU'S - Extra amount took from me ^{Offered Resolution}

Byjus promise me a free demo class for my child but after completing the free demo class, demand me to pay Rs.**** (five thousands Rupees)...

Jun 25, 2021 by Barun Kumar Mishra

BYJU'S - Return and Refund Money ^Closed

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Apr 15, 2021 by Kishore Kumar

BYJU'S - Serviy Failed ^{Offered Resolution}

Hello Sir I purchased byju's online course for my class *th Daughter Snehal Tiwari in October **** from one of sales person Vivek Kumar (vivek.kumar*@byjus.com) and Mr Janak Baldua, while purchasing the course they promised that they will a...

Mar 06, 2021 by Santosh Tiwari

BYJU'S - Byjus not allowing to cancel the standard package ^{Offered Resolution}

I have called byjus multiple times, my mother have called , they have also spoken to my younger brother for whom we had taken the class. We had taken class for Jithin Jose - *th std, state syllabus. We had taken it in September and asked for c...

Feb 16, 2021 by Ajo Jose

BYJU'S - Company denying refund ^{Offered Resolution}

I ordered Byju's bank po course from byju's and after not being satisfied with the product I returned the product within ** days. After numerous attempt to connect and submitting the required document today ** Jan **** company denies to refund ...

Jan 13, 2021 by Shrinivas Kodgire

BYJU'S - Course cancellation regarding ^Closed

I'm filing this complaint again as I didn't get any solution for this but marked as offered resolution. I Have Purchased Byju's Ias Tablet Course For **** In August For Rs *****. Due To Financial Reasons, My Mom Couldn't Able To Pay The Fee F...

Dec 16, 2020 by Shanthini Priya

BYJU'S - Cancellation of EMI and refund ^{Offered Resolution}

It's really frustrating which bijus people have done with me. I made several request for cancellation.I don't want to continue with Byju's course as we are not satisfied with their services.It's a useless app. At the time of initial discussion ...

Nov 07, 2020 by Puneet Bhardwaj

BYJU'S - Recieved damaged birthday gift ^{Offered Resolution}

Thank you for sending me a beautiful birthday gift. But unfortunately when I unpacked the gift it was damaged . So, I request you to please have a replacement for the gift and I also suggest to have a special care with the materials. Regards, ...

Oct 12, 2020 by Suman Kumar

BYJU'S - Termination of my subscription ^{Offered Resolution}

They never told me that they will be deducting the money from my account automatically and I was also not informed of their policy about the cancellation beforehand. When my classes started, in the first month they had good teachers and after t...

Aug 29, 2020 by Nikita Kare

BYJU'S - Premium app not responding ^Closed

My byju's premium app is currently not working. Whenever I click on any video it suddenly stops amidst and I am redirected to my home screen. I tried to force stop the app but this also seems ineffective in resolving my issue. I'm totally pisse...

Apr 24, 2020 by BHAWNA Sharma

BYJU'S - Received commerce lessons instead of science ^Closed

When the BYJU'S' agent arrived at our home, we had made an agreement that for the first year when I was in grade **, I will receive a grade ** micro SD card and a grade ** commerce micro SD cards for my sister and then when I will move to grade...

Apr 17, 2020 by Dev Shah

BYJU'S - The company is not refunding my money ^Closed

According to BYJU'S terms and conditions "IF student don't like product he can apply for refund within ** days ". And since * days i am trying to refund it. But they are delaying my request in order to extend my request to more than ** day. Pl...

Jan 12, 2020 by Gunwant Hada

BYJU'S - Regarding Below expectation Education services from Byjus and required to cancel subscription ^{Offered Resolution}

I have purchased Byju's services for my son, for improvement of his studies. But it is really disappointing to see services are not at par and not at all helping in studies. They are very smart and Initial few days they give very good service t...

Oct 15, 2019 by Sahjanand Mehta

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