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The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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Case Details
Personal Info
Resolution
BYJU'S - Sold course by giving false promise Open
Byjus Called me for taking IAS Live classes program. I clearly said no to them because had no money to buy it. So they told me to pay only registration amount I.e Rs.**** and remaining money waived off in scholarship without giving scholarship ...
Dec 01, 2023 by Sushant Sampat Wagh
BYJU'S - Delay in cancellation Open
We have encountered conflicting information regarding the status of our product. Initially, a sales representative named Davinder Singh informed us of the cancellation of our product, promising a refund. However, subsequently, a mentor named R...
Sep 26, 2023 by Ayush Roy
BYJU'S - Delay in issuance of refund Open
Respected sir/ma'am My name is eswar sheshu botla. I've enrolled in byjus ias program on **-**-****. Due to medical and financial issues I've applied for cancellation on **-**-****. As per their policy there's a ** days return or cancel...
Sep 11, 2023 by Eswar
BYJU'S - Byjus cancellation Closed
Respected sir/ma'am My name is eswar sheshu botla. I've enrolled in byjus ias program on **-**-****. Due to medical and financial issues I've applied for cancellation on **-**-****. As per their policy there's a ** days return or cancella...
Sep 10, 2023 by Eswar
BYJU'S - Application for cancellation and refund of amount paid Closed
Sir/Madam, I have to inform you that I had registered for BYJU'S UPSC CSE **** coaching classes and paid Rs **** in advance for the same. But due to some medical emergency within a few days I requested *Mr. Pranesh Srivastava (**********...
Sep 06, 2023 by GEETIKA SRIVASTAVA
BYJU'S - Not satisfied with byju s teacher Open
I want cancel my byju's subscription because byju's teacher didn't clear my doubt. I have asked doubt before *month....
Aug 14, 2023 by Abiduddin Ahmed
BYJU'S - Return of Byjus learnstation Closed
We took a Bujus learn station for our ** year old kid which we thought will be beneficial for our kid. But our kid got addicted to it, we emailed Byjus to return it they said there is a ** days trial period before which they can't return. Waiti...
Jul 13, 2023 by Vedant Singh
BYJU'S - No response from vendor and not fulfilling initial comitments Closed
I took ByJU's course for my daughter for * years from ****, however this year they didn't send books even though multiple followups....
Jul 04, 2023 by Shanmukha Chintarao
BYJU'S - My child class not run timely so refund my money with compensation Open
I am purchased *to** class course from Byju's company for his child, my child passed *th class, But company they didn't update course and not started class of *th, l am send a legal notic by NCH, Company no reply for notic last **days, so refun...
Jul 02, 2023 by Devender
BYJU'S - To take NOC for my EMI Open
Hi I took BYJU'S ** days trial pack for my * yrs old daughter.. I gave ***** deposit for learning materials and took E.M.I of ***** for total course. I CANCELED MY ORDERED N THEY RETURNED MY ***** DEPOSITS BUT ITS MORE THAN * MONTHS N I COULDN...
Jun 27, 2023 by Avni Chaudhari
BYJU'S - Forgery Open
Please be informed that I deposited a sum of Rs. *****/ thru link provided by Miss Ishita Halder a long back. I tried to contact her in between but there was no response from her end. Student Name- Dyuti & Adity Das Registered Mobile No- ******...
Apr 04, 2023 by Sandip Das
BYJU'S - Refund Open
Hi, I have paid **,*** for IAS study material and coaching classes online on **th January. Next day, i decided to cancel the registration and informed to the concerned person by mail and call. And i followedup with the concerned team, they s...
Mar 13, 2023 by Mohamed Riswan
BYJU'S - Not cancelling my byjus course and not responding my phone calls and refund my money Open
I purchased my BYJU'S course on November. I have paid ***** as my first installment. I am not satisfied with my meter response. She is not talking about and refund and she is not attending my phone calls. Please resolve this issue as soon as po...
Feb 16, 2023 by G.Maheeshwaran
BYJU'S - Harassed by Byju s executive Open
Dear Mr. Byju, I am writing this to you Mr. Byju with great agony. It is felt today again that I have done a great mistake by booking a demo class in your website and putting my phone number in your website. After that I am getting humiliate...
Feb 14, 2023 by Partha Pratim Sarkar
BYJU'S - I want to cancel the subscription but forcely byjus do not cancel Closed
They are forcing me for study in their app.They have given me ** worst books of math and science and the councellor told us that ** books worth rs**** but the actual price too lower than as the councellor said.I have lost *****rs in BYJU'S and ...
Dec 25, 2022 by Mohar Kumar Jha
BYJU'S - Cancellation and refund byju s Open
Dear sir/ madam Dear admin aug **** m ek byju's executive named Akshay bali contact no. +************ n muje bina kisi guidelines k registered karwa diya or cancellation k bare m kuch nahi bataya jab humne executive ko bola to kaha k cancel...
Nov 09, 2022 by Balwinder Tyagi
BYJU'S - Cancellation of byjus aakash course Open
Dear team, I have been contacted from Byju's side regarding there SSLC course month ago, I found it helpful to my daughter and enrolled with Byju's course, where the sales representative made false promises and given false assurance now he is ...
Oct 30, 2022 by Tahir Ahmed
BYJU'S - I want to cancel my EMI Closed
I have buy a subscription from Byju's for Gate CS **** with EMI option. But I haven't attended not more than * or * classes. N I didn't know about this **days return policy also. My first EMI is already deducted so they are saying they can't re...
Oct 22, 2022 by Soraisham Elizabeth Devi
BYJU'S - Cancellation and refund money Closed
I Geetha kumari G.S student name is Varshini S.H .In Byjus her school test conducted and they called and told she selected for scholarship and they come for councelling **/*/** * people came and told for course .If student is not able understan...
Oct 17, 2022 by G S Geetha Kumari
BYJU'S - Cancel the course and study loan and refund what i paid Offered Resolution
Byjus person met me during end of July **** and gave a demo of product. As I was not interested in paying, he ask me to give a try by giving an amount which was ***% refundable. He sold me many products which later I realised, I didnt need and ...
Sep 24, 2022 by Kamal kishore verma
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