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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjos?
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byjos
But before filing a complaint, you should
a. Contact the customer support of Byjos first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjos - Not Cancelling the program Closed
A person named Hemraj called me in March **** and asked me to join the Byjus class for my son Abel Richard. But he dint informed me about exist the program on certain days time. i saw my son not adaptable for the classes conduct by byjus. i ask...
Jun 04, 2022 by Priscilla Mary
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