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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Boomf
But before filing a complaint, you should
a. Contact the customer support of Boomf first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Boomf - Package not delivered Closed
I have ordered a product from Boomf and it was a prepaid order, I have ordered it on *th Feb, **** and the delivery type was Standard, dhl. As per this delivery type, the package should be delivered within **-** days after it is shipped and my ...
Feb 25, 2020 by Kshitij Bansal
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