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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Bikanerwala and ZOMATO - Wrong delivery Closed
I ORDERED FOR * HALF KG OF KAJU BURFI THROUGH ZOMATO TO BIKANERWALA GK * AND THE DELIVERY I RECEIVED WAS FOR ONE KG BOX I TRIED TO SPEAK TO BIKANERWALA GK * ,THERE THE PERSON RUDELY TOLD ME THAT THE ORDER WAS THROUGH ZOMATO YOU SPEAK TO THEM,TH...
Sep 29, 2019 by RAJEEV KOHLI
Bikanerwala and ZOMATO - Poisonous food served Open
I ordered gujia and gulab jamun from Bikaner Wala through Zomato and it turned out to that the gujias are filled with fungus (mould). I consumed two unknowingly and fell sick with nausea and stomach pain. Both companies didn’t take any action...
Sep 03, 2019 by Anindita Bhatta
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