File a Complaint against Big Bazaar
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Big Bazaar?
If you are not satisfied with Big Bazaar, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Big Bazaar and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Big Bazaar
But before filing a complaint, you should
a. Contact the customer support of Big Bazaar first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Big Bazaar - Over charged then MRP Open
On * Aug ****, I purchased * pack of *** gm turmeric powder of Golden Harvest Brand (MRP-**/-) vide bill no-**************** and they charged me Rs. **/- per pack. In the same bill, I also purchased * pack of Red chilli powder *** gm whose MRP ...
Aug 17, 2019 by Jitendra Kumar Mishra
Big Bazaar - Usage of plastic bags despite ban Open
Despite the plastic ban in Gujarat, Big Bazaar in Ahmedabad One Mall, Ahmedabad, still uses plastic bags....
Aug 16, 2019 by Kurul Tyagi
Big Bazaar - Regarding carry bag charges Open
I would like to inform you that on dated **/**/**** I have visited Big Bazaar Baddi for shopping purpose & after shopping when I went to cash counter for payment purpose I saw big bazaar has charged Rs.**/- for the carry bag in my invoice no **...
Aug 16, 2019 by Praveen Kumar
Big Bazaar - Eureka wave RO MTDS NOT WORKING Open
Hi I have bought a eureka wave RO + MTDS equipment from big bazaar and they have provided a defective piece. Installation is also delayed. Today is *th day and my complaint has not been resolved. When contacted and repeated follow up the...
Aug 07, 2019 by Kiran Kumar K
Big Bazaar - Package not Delivered Closed
I had bought few stuff from Big Bazar, P&M Mall store at Kurzi Patna. i bought it on **-**-**** and till today they haven't deliver the same till today. They promised me to deliver me on **-**-**** but because they lost my package so didn't del...
Aug 04, 2019 by Manish Kumar
Big Bazaar - Excess use of plastic to wrap vegetables Open
Big Bazaar, City Centre, Sector-**, Noida, use plastic to wrap each vegetable. When Govt has banned plastic, how these people are using them ? This is a big threat to our society. Businessmen are not caring for environment and we customers enco...
Aug 01, 2019 by C K Mallick
Big Bazaar - Charged for carry bag Open
I went to shop at Big Bazaar today. After my purchase when I reached for billing I was surprised when they asked for Rs. ** in order to take a carry bag. It's surprising when such big brands cannot even provide a carry bag to carry purchased th...
May 16, 2019 by Rimjhim
Big Bazaar - Charges for the Bag Open
I really enjoy shopping with Big Bazar. I was not aware of this before but later I came to know that consumer court said- "No one can charge for the Bags". Last time I visited Big Bazar in Mahagun Metro Mall, Vaishali, Ghaziabad and In the bill...
May 06, 2019 by SN Dwivedi
Big Bazaar - Over charged by the seller Open
Big Bazar, Sewa Grand Mall, Sarai Khwaja,-Mathura Road, Sector **, Faridabad. I purchased a Morphy Richards ** Ltrs OTG from Big Bazar on ** Jan ****. Cover box not provided by Big Bazar saying that is is damaged. MRP on OTG body says that the ...
May 03, 2019 by Nina Banerjee
Big Bazaar - Refund not given Open
Today i.e. **/**/**** I and my husband went to big bazaar, Viviana Mall, Thane. At the billing counter, we were charged for the carry bag despite informing them about the recent case. The person at the billing counter denied being aware of such...
Apr 28, 2019 by Nikita Bahety
Big Bazaar - Charging for carry bag Open
I have done shopping of home items and clothes on **th April **** from Big Bazaar, Logix mall sector **, Noida, Uttar Pradesh. When I reached for bill payment cashier added the Rs **/- in my bill the charge of two bags in which Big Bazaar is w...
Apr 28, 2019 by Gaurav Varshney
Big Bazaar - Extra amount for bag Open
I bought *lits Surf Excel liquid. Surf Excel liquid price was Rs. *** and they took extra amount for the carry bag that was * Rs. I want to reverse my extra amount of Rs *. Please take action....
Apr 20, 2019 by Rahul Raj
Big Bazaar - Charged money for carry bag with company logo Open
I have visited Big Bazar in BM Habitat Mall in Mysore on ** April ****. I was charged Rs. ** for the carry bag which had their company name and logo. The carry bag is clearly a symbol of advertisement. I purchased approx Rs.**** worth items and...
Apr 19, 2019 by Kunwar Ajay Paul Singh Kapoor
Big Bazaar - Charge for carry bag Closed
They are charging for the carry bag when we are purchasing goods from there....
Apr 19, 2019 by Rahul mukhi
Big Bazaar - Rudeness by the vendors Closed
The all discounted things are sold to vendors in bb Patiala and don't allow the customer to buy the thing even the dm says that we can't do anything we want. I feel ashamed please compensate me asap. ...
Apr 18, 2019 by Paras Garg
Big Bazaar - Coupons not accepted Closed
I could not use my big bazaar coupons card more than ***** at Big bazaar Dibrugarh Assam. So that I would like to know regarding this matter. More than ***** amount is not access also not written at coupons....
Apr 16, 2019 by Bisohang subba
Big Bazaar - Secret delivery of items to outside shopkeeper Closed
We are a regular customer of the big bazaar, today we went to buy cold drinks from big bazaar. It was out of stock. But I saw it was secretly supplied to the shopkeeper, we demanded the CCTV recording they declined. It happens every year. ...
Mar 17, 2019 by Sunil Manohar Kushwaha
Big Bazaar - Discount card invalidate Open
I was offered with discount card at big bazzar outlet in Jamshedpur, which doesn't have any expiration date on it, staff assured me the card will be valid for * years,I paid Rs **** for it, when I visited the other big bazzar outlet in Jamshed...
Jan 03, 2019 by Vinod Kumar
Big Bazaar - Package delivered with damaged items and missing items Open
Regarding order no. BBMB********* I placed the order during Big Bazaar Mahabachat Sale (online) independence day sale on ** August ****. I received the package on * September, first of all, the order was delayed, and I opened the package to s...
Dec 07, 2018 by Padmaja Patelkhana
Big Bazaar - Expired products been sold in Big Bazaar, Ranchi Open
I bought * cream rolls from Big Bazaar, JC Tower, Main Road, Ranchi on ** Nov ****. My three old Nephews, Mother, Father ( both are senior citizens), Sister and Me ate the rolls. Later my dad found on his cream roll packet that it was expired. ...
Nov 23, 2018 by ARNOB DUTTA
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