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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Bewakoof?
If you are not satisfied with Bewakoof, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Bewakoof and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Bewakoof
But before filing a complaint, you should
a. Contact the customer support of Bewakoof first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Bewakoof - Refund is not credited in my account Open
I have ordered one Women's Black Music Penguin Adjustable Velcro Slider from the bewakoof.com but there quality is not much as good there is the colour difference in both the sliders and I returned the item on ** dec **** but till now I have no...
Feb 01, 2023 by Akshika Jain
Bewakoof - Order not pick up Open
My order well be not pick up on my house ...
Jan 31, 2023 by Jatin Sharma
Bewakoof - Refund not received Open
Refund not credited though estimated date has passes ** days ago order has also been returned to origin ...
Jan 25, 2023 by Saurabh raj
Bewakoof - Product bot received but it show delivered Open
I order three pair of shoes in *th jan in the website Bewakoof.com my order delivered on *th jan with only * pair of shoes .When i open the app they shows delivered in the app i mailed for my product missing they told they will check it but ...
Jan 11, 2023 by GADDAMEEDI SANTHOSH
Bewakoof - Refund For Returned Package Open
Order id : ******** Awb : ************ As i cancelled my order in the doorstep on **/**/**** still its been * days i didnt get my refund amount or any information on refund amount, I request you to kindly process the refund as soon as possi...
Dec 16, 2022 by Dinesh Kumar S
Bewakoof - Return is not accepting by the company Closed
My t shirt which i bought from bewakoof but the size of the clothe is too big so i choose to return the t shirt but after choosing return option they cancelled my return. I accepted the t shirt only * days ago . The return policy is applicable...
Dec 10, 2022 by Rantu Morang
Bewakoof - Bill not received Closed
When I received my product I didn't received the bill. And now I m returning my product so they are saying they want the bill to return the product....
Dec 09, 2022 by Dharmender
Bewakoof - Didn t get my refund Closed
I’ve order a phone cover for my iPhone ** mini due quality issue I’ve return the product bt I didn’t get my refund back p...
Nov 23, 2022 by Shubham nandrekar
Bewakoof - Product not delivered n time Closed
I had ordered the product on **st Oct, **** as it was showing that the said product will be delivered within * working days. But till date the said product is not yet delivered. On raising the issue it is showing that, the product will be deliv...
Oct 26, 2022 by Rahil Ahmed Siddiqui
Bewakoof - Refund not credited Closed
** days ago I order * tshirts and *flipflops from bewakoof and when i got them delivered I didn't liked one of them so I returned it and it got picked up the very next day but today it's like **th day but my refund is not been credited...
Oct 15, 2022 by Rudra Parekh
Bewakoof - Package received but one one t shirt Closed
There was supposed to be pack of * t shirts i only received one....
Oct 15, 2022 by Soumya Chakraborty
Bewakoof - Money is not refunded Closed
I've placed a order, it's failed and the money deducted and it's not refunded ...
Sep 18, 2022 by Ayan paul Babai
Bewakoof - My order status reads delivered but I have not yet received it Open
I have ordered one sleeper and one T-shirt the delivery date was showing as **th sept **** and its status is also showing as delivered but its now **th sept and I didn't receive them as now I am continuously mailing bewakoof but I am not g...
Sep 16, 2022 by shiva kanyal
Bewakoof - Exchange order Closed
I have raised an exchange option for my previous order. The delivery person came and pick up the item and didn't give exchange product and told that it will be delivered later on. Since * days delivery person is coming with exchange product how...
Jul 29, 2022 by Rupal
Bewakoof - Account hacked Closed
My account was hacked and someone used my money from my wallet which was around *** rupees. So I have contact with one of your executives and they said I’ll get the coupon. after that, they gave me an invalid coupon and I am trying to contact...
Jul 23, 2022 by Janhavi
Bewakoof - Refund not received Closed
Had to cancel an order during shipping process and due to some bank issues did not receive the refund . Even after submitting the bank statement they are giving the same old reply and asking to wait its been almost a month ......
Jul 07, 2022 by Neha S.S
Bewakoof - Order return got cancelled by the company Closed
I did not cancel my return, they have cancelled my order return and not even inform me, and haven't send any delivery executive to take the product....
May 17, 2022 by KHAN IMRAN SHAKEEL AHMED
Bewakoof - Parcel not delivered Closed
My order estimated delivery time was ** and not received yet till ** also they do not respond my complaint they just delay their reply...
May 16, 2022 by Patel het h.
Bewakoof - My order not delivered yet Closed
I order my product men's Black kurta for eid. Order date on ** April and the delivery date is **th April but my product not delivered yet. We do online UPI payment. Even we do mail also we not got any response from there. What we do sir. It's r...
Apr 27, 2022 by Ayub yakub shiklagar
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