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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Basketsin?
If you are not satisfied with Basketsin, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Basketsin
But before filing a complaint, you should
a. Contact the customer support of Basketsin first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Basketsin - Package not received Open
I did shopping for makeup combo from website https://basketsin.myshopify.com/. I've order Mac hangover blast * combo for ****Rs on **st Dec ****. They take payment as online transaction prepaid. They have mentioned delivery will get by *days f...
Jan 18, 2021 by Paurnima Salve
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