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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Basics Retail Showroom first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Basics Retail Showroom - ILLTREATMENT IN BASICS NAGERCOIL Open
I was given a gift that was bought from Basics for my **th birthday. The size didn't fit but I was told that the size can be changed if the tag remains. I tried the shirt the next day but the size didnt fit. The shirt was too small and I went t...
Jan 28, 2022 by Albert Aruljothi
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