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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Axis Bank?
If you are not satisfied with Axis Bank, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Axis Bank and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Axis Bank
But before filing a complaint, you should
a. Contact the customer support of Axis Bank first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Axis Bank - Please refund consolidated charges in 25922 of 2000 rs and 18gst Closed
yesterday deducted money from my account..****+**%GST...I call bank customer care number ..executive says thak i repay my loan before the EMI date ..this reason deducted money amount of ****rs consolidated charges..my EMI ****..but consolidated...
Sep 26, 2022 by jaydev pathak
Axis Bank - Bank person froud Open
Dear sir/madam main ek saal pehle * axis Bank ka credit card use karta tha uska bill lene ke liye mere pass bank se ek ladka aata tha uska naam Mohit hai kuch emi late hone ki wajah se mera cibil bahut kam ho gaya tha to wo ladka mujhse bola aa...
Aug 27, 2022 by Akram Ali
Axis Bank - Fraudental Transaction Open
This incident took place on **-**-****. There is a call from +****-***-**** which is Axis Bank Customer Service Number. Knowing as Axis Customer Service Center Number they assured me to wave off my Axis Bank Flipkart credit card charges whi...
Aug 21, 2022 by SHRENIK RANKA
Axis Bank - Debiting services even the having enough balance Closed
My saving a/c has sufficient balance but still the services charges of INR ***/- is getting debited. I want my money to be reimbursed and correct the system...
Jul 30, 2022 by Padmavathi.A
Axis Bank - Axis Bank Credit Card Late payment charged Closed
My Due date of payment was *th June** I had made payment through CRED on **st May as I used to since long.I will attach the evidence. On *th June **** Cred said the transaction was failed and did the payment on same day again and contacted Axi...
Jun 28, 2022 by shashi ranjan
Axis Bank - Security threat and harassment Open
Name of the complainant - Jasvinder Singh Address - C*F/***, First floor, Janak Puri , New Delhi ******. Mobile - ********** Email - cooljsmb@gmail.com Preferred mode of communication - email Date : **/**/**** Name and ad...
Jun 10, 2022 by Jas Singh
Axis Bank - Fraud and Mental torture Open
So Axis bank has put LIEN on my account ending with **** and now they want me to pay the amount of ***** as of my salary is only **K how can i manage my other expenses so this is the worst part from bank even RBI don't want to take action on th...
Apr 30, 2022 by HMHarsh Maheta
Axis Bank - Financial Loss due to the Negligence of Bank Open
Self is holding a Salary Account with Axis Bank. As per the terms D.D. is free of cost to Salary Account Holders. During the month of Dec-**** self has taken * DDs from Axis Bank , Ollur Branch , Kerala. During that time branch staff confirm...
Apr 12, 2022 by KRISHNA KUMAR R.V.
Axis Bank - Credit card Closed
I have received call from the axis bank executive *** times for credit card So to avoid this I asked what if I receive a credit card and not activate it they said like if you have not activated means you need to pay anything once u have activat...
Apr 07, 2022 by Praveen kumar
Axis Bank - Mental Torture and TOP UP LOan Open
After so many time and having discussion over the phone till now Axis bank is creating lot of mental torture on me and not providing any support on taking TOP UP Loan as I mention that just provide me the top up loan on my current two loan and ...
Apr 04, 2022 by HMHarsh Maheta
Axis Bank - Fake job offer Closed
The person asked for refundable **₹ for online test and then interview in Axis Bank. I have * numbers and they shared the QR code for starting with the test. The numbers are ********** & **********. I am really eager to talk with them making ...
Mar 22, 2022 by Nupur Dubey
Axis Bank - Axis bank credit charge Closed
I haven't been able to use my credit card since June this year. (when I swipe it says, contact CC) When I contact the call center, some agent picks up and says i'll solve it and call you back, but i receive no call back. So I call back and e...
Mar 11, 2022 by saraswathy
Axis Bank - Misbehave by Axis bank team Open
As already mention the bank that due to jobless and shortage of fund not in condition to pay the EMI of two personal loan :- ● Loan A/c no. PPR************ ● Loan A/c no. PPR************ so I request to the bank that please give me one w...
Mar 05, 2022 by HMHarsh Maheta
Axis Bank - Fake calls of interview Open
I recieved a call from +** ***** ***** named Gaurav and they first asked me to send **** for security reasons to conduct interview. Then a person named suresh called me from the number +** ***** ***** and demanded me **** + **** and then i said...
Jan 20, 2022 by Shruthi sridhar
Axis Bank - Salary Account Freeze Open
My Account has been freezed, when I do transaction on paytm wallet, they haven't not sent any mail or message regarding this. I have raised complaint, they unfreezed my account today. When I tried to pay my dues on Postpe app, they again freeze...
Jan 11, 2022 by Mohan Reddy A
Axis Bank - Amount dibited Closed
today morning i was transfer amount to other bank the amount was detected but amount is not credit to other account kindly do the need full ...
Jan 10, 2022 by Prahlad Kumar
Axis Bank - Incorrect information forwarded to cibil Open
Hi team, Bank has updated incorrect information in Cibil which is obstructing me from getting loan. I have already paid the the outstanding amount of the credit card months ago but the bank did not update this information. I have sent many mai...
Dec 30, 2021 by Sandeep Chavan
Axis Bank - Call center harrasment Open
I have pending credit card payments with Axis Bank and due to few unforseen situations I was unable to pay regular dues. They started calling me and I was responding to their calls and explaining the situation. One day a guy from a call center ...
Dec 27, 2021 by Patlolla sainaren
Axis Bank - Facing fraudulent transaction on credit card Open
Hello there, I was attacked by some spammers on **st oct **:**p.m and my ****₹ debited . Raised complain immediately and block the card. And i got transaction rejection massage also from axis bank which i attached in screen shot. But now i...
Nov 09, 2021 by Amit kumar
Axis Bank - Flipkart axis bank credit card Open
I have applied for axis bank credit card, even I have received but unable to use axis application, it shows this customer ID doesn't has this facility. Even I have visited the branch, but still it has been resolved. It's already a * week....
Oct 27, 2021 by SUMIT SINGH
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