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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Avvnl first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Avvnl - Light katoti Open
Sir palsana me light ki katoti bhut jyada ho rhi h Every day ** se * tk or night me * se * bj tk light Katti h...
Jul 22, 2024 by MAHESH KUMAR BIJARNIYA
Avvnl - Meter is not connected yet at my home since 12 months of file submission Open
Meter is not connected yet at my home since ** months of file submission. I call the lineman of my village many times he always reply that he is coming to set up the meter but never came. I am very frustrated please help me....
Sep 27, 2021 by
Avvnl - Misbehaving and installation of Unsafe Line Closed
Sir/Mam, Due to heavy rainfall our electricity poll was dislocated from its original position . So, a verbal complaint was filed regarding this on **th of July for our Residential Address Plot No. ** Chandra Prabhu Nagar, Makarwali road, ...
Jul 06, 2019 by Amanpreet Singh Monga
Avvnl - Electrical fault rectification Closed
All details of the complaint are given in the attached copy of the email to AVVNL officials. ...
Jun 06, 2019 by Karan Singh Yadav
Avvnl - Gharelu bijli ka bill bahut jayada aa raha hai Open
Ghar Ka light bill jayada aa raha tha. Maine meter ki lab testing ki application diya tha. Inhone meter change kar diya. Purane meter ko jala diya. Abhi bol rahe hai ki us meter ki testing nahi ho sakti. Mai ***** se jayada bill jama Kar chuka ...
May 07, 2019 by Sanjay Kumar poonia
Avvnl - Gharelu connection nhi kiya ja rha h Open
Sir maine apne vidyut connection ke liye October **** apply kiya tha jiska dimag notice mere pas ** jan **** ko aaya maine ** jan ko dimad rasi jma krva di Lekin abhi tak mera connection nhi ho paya. Consumer name Makkhan lal s/o manna ram...
Jun 29, 2018 by Suresh kumar verma
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