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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Atithi Family restaurant - Selling cake etc at more than MRP price Closed
Atithi Family Restaurant on Ranchi Hazaribag NH is selling cake etc more than MRP by pasting it's own Rate tag, which is illegal and against the law. Mostly in night when buses stopped there during journey than this restaurant sell goods with i...
Nov 05, 2019 by Sahil
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