File a Complaint against Astropay
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How to resolve Astropay complaints online
If you want to complain about a problem that relates to Astropay, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Astropay?
If you are not satisfied with Astropay, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Astropay and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Astropay
But before filing a complaint, you should
a. Contact the customer support of Astropay first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Astropay
Find the contact details of Astropay to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Astropay - Money not added in the Astropay wallet Open
Hi, I tried to add *K rupees through UPI in Astropay. Money got debited but it's not added in my wallet. I tried reaching out Astropay support through email, twitter, insta and ... No proper response. It has been more than ** days. Even i mail...
Apr 30, 2023 by Bharathi Kannan R
Astropay - Money deducted from bank account but not recieved on astropay waller Closed
I made a transaction of Rs ***** on **th of april **** on astropay and money debited from my account and not added in astropay . They give harsh reply evertime that your query is forwarded to relevant department , no one want to help here , so...
Apr 28, 2023 by TARUN GUPTA
Astropay - Withdrawal Not Recieved Open
I made a withdrawal of **** To my Bank account It's been ** Hours And they Promised To Send the Money To My Bank in * Business Day But Still I have Not I recieved My Withdrawal In My Bank! Please Help! Customer Service Says Just wait...
Apr 27, 2023 by Ahmed Khan
Astropay - Withdrawal problem Closed
I made withdrawal on **/**/** of rupees *****. The payment shows pending, I waited *days, then after that I mailed them about the problem, and they responded yours payment is complete and I checked in app which the payment shows complete, I che...
Apr 27, 2023 by Akula Sai Gopi
Astropay - Payment not received in bank account Closed
Yesterday i withdrawal money in astropay after some time that amount transferred into my bank account at that time they show me your payment in process bt in morning they show me your payment was successful i check my bank account but ther is n...
Apr 25, 2023 by Rahul Koladiya
Astropay - Astropay 5000 deposit fraud Open
After ** days from support they are saying that they did not receive any payment for that. Please dont fall in trap of using Astropay. If you use upi instant and the amount becomes pending due to network issue and later it becomes successful. A...
Apr 25, 2023 by Basanti Chandra
Astropay - Amount not received in my bank account Open
My withdrawal amount is not credited in my bank account of rupees **,*** ...
Apr 20, 2023 by Ketan lakhara
Astropay - Withdraw delyed Closed
i withdrawn my money on ** th of aprail...they say * business days i contacted like many times through mail instagram twitter still my issue not resolved they replied only once in last * days ...
Apr 16, 2023 by Saimanoj
Astropay - Astropay stole my Rs They duped me I have all the proofs Closed
My astropay user ID is RB*qISvSgF which is linked to my email sr******@gmail I have deposited * amounts of Rs. ****, Rs. *** and Rs. *** to my astropay wallet. But none of my amounts are credited to my astropay Id. The details of all * transa...
Apr 15, 2023 by Shubham Swaraj
My transaction of **** INR was debited from my bank account and it was successful on the bank side, however Astropay has not credited the money to the wallet and the money is lost as they're claiming that the transaction was not made. Request V...
Apr 14, 2023 by Sahana SN
Astropay - My amount deducted from my account but not credited in astropay account Open
Dear sir i have payment rs **** in my astropay account date on * April **** but the amount deducted from my account and not credited in benficary bank account. I have complained in my own bank then my bank fetched the amount in benficary bank a...
Apr 11, 2023 by Rakesh Yadav
Astropay - Cheating my deposited amount Open
Sir I deposited **$ (Rs****.**) on **.*.** still I didn't receive in astropay wallet when I asking they are saying we are checking with the provider ...
Apr 09, 2023 by Kalidoss Balasubramanian
Astropay - Refund issue amount deducted not credited to merchant Open
I have desoited INR ***** dated *st April'** on my astropay wallet from my bank account , amount deducted but not available at my astropay wallet and no one is responding from astropay . Transaction value - INR ***** Transaction date - *st A...
Apr 05, 2023 by Madhup Joshi
Astropay - Money not deposited still no action Closed
I had deposited money of INR ***** In that link of astropay it was shown than transfer to this account number and send screenshot Its been ** days now no resolution given to me I have evidence of transferred money , making fraud No cust...
Apr 04, 2023 by Abhishek Jain
Astropay - Payment in review Closed
* days ago I pay **** far astro pay card my amount was cut in my account voucher was not generated in my wallet * and half days completed support astropay customer was nor supported please help me sir please raise the complaint ...
Mar 27, 2023 by Seelamvasanthaganesh
Astropay - Money is not credit Open
I deposit money *****₹ through phonepe at ** january **** in astropay wallet. My money was debited my bank account but not credit in astropay wallet. After this I contacted astropay support for money then said to me, money is not reached . C...
Mar 24, 2023 by Jitendra kumar
Astropay - My account in locked Closed
My account is blocked pls solve my problem...
Mar 22, 2023 by Siva
Astropay - Deposit not reflecting Closed
Hi i m sonali gupta. I deposit rs ***** through upi and i have send all valid documents which proved money debit from my account but not reflecting in astropay. But still in transaction history it is showing review of my transaction plzzz suppo...
Mar 19, 2023 by Sonali gupta
Astropay - No response and no refund for my money Closed
I have made a payment in astropay to add money to my astropay wallet. But it dint update on my wallet. It has been ** days but there is no solution ,and no proper replies for mails and no refund....
Mar 18, 2023 by Abeshek
Astropay - Wallet amount not credited Open
On **-**-**** , I deposited amount of rs**** amount was successful debited from my bank account but not credited in astropay wallet I raised complaint with astropay customer support so many still no response amount was in hold no refund no resp...
Mar 11, 2023 by Suraj Mulla
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Questions about Astropay
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What is Astropay office address?
AstroPay
1101, KLJ Towers North,
Netaji Subhash Place, Pitampura,
Delhi - 110034
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