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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Asianet Communication Digital Tv?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Asianet Communication Digital Tv
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a. Contact the customer support of Asianet Communication Digital Tv first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Asianet Communication Digital Tv - Asianet Digital TV Disconnection since Dec 2023 Closed
Digital TV connection has been disconnected since *nd Dec ****. Even after multiple follow ups the connection is not restored....
Dec 11, 2023 by Sudharshan
Asianet Communication Digital Tv - Set top box fixed but not updated for 2 5 days Closed
Hi, I had the set top box replaced on Friday afternoon and till now ie Sunday night, they haven't activated the box and I am unable to view most channela. There are only two free channels available. I spoke to the following staff in customer ca...
Feb 26, 2023 by Suma UNNI
Asianet Communication Digital Tv - No connection picture freezing not providing paid channels Closed
Most time no signal and connection. Not providing the paid channels....
Aug 08, 2020 by Sunny pk
Asianet Communication Digital Tv - Foul Play by Asianet Digital Cable in Kerala Open
I was using Asianet cable TV (Kerala) since ****. Initially, I have paid one year subscription, then * year subscription, then * year subscription and there after yearly subscriptions. During Initial years, they used to give all channels for wh...
Oct 12, 2019 by Biju
Asianet Communication Digital Tv - Disconnected service due to billing issues Open
As per the new TRAI rule, Asianet Digital TV provided the facility to subscribe channels through their portal. As a first step, I chose an Ala Carte set of channels from their portal and when I got the notification to recharge due to insufficie...
Aug 01, 2019 by Dilip C
We made a complaint personally and email them as their none of the customer care or office numbers are responding. ...
Feb 26, 2019 by George varghese
Asianet Communication Digital Tv - Unable to apply for 'Free To Air' channels Closed
This complaint is related to TRAI’s Free to air basic channel pack. I was using Asianet Digital Cable TV service from long back and recently heard about TRAI’s new rule which gives authority to consumers to choose/elect their favourite chan...
Jan 31, 2019 by Sheen VS
Asianet Communication Digital Tv - Asianet cable connection Closed
Respected Sir, On october *th i requested for an asianet direct digital connection at Aluva office.I choose asianet direct connection, also for taking asianet internet broadband connection.On the next day, a technician came for te...
Nov 19, 2017 by Deepthy Shaji
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