File a Complaint against Amazon.in
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How to resolve Amazon.in complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon.in?
If you are not satisfied with Amazon.in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon.in and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon.in
But before filing a complaint, you should
a. Contact the customer support of Amazon.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon.in
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Social Network
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Case Details
Personal Info
Resolution
Amazon.in - Two of my orders didn't get delivered Closed
My two orders from Amazon having order no. *: ***-*******-******* *: ***-*******-******* ....in these two items frst one is not delivered as it was slated on *th June... And they are not giving me any kind of information regarding this.... A...
Jun 23, 2018 by Shahowais
Amazon.in - Package not picked up(Return) Closed
I purchased a protein powder for which the return request was sent on ** June however no one ever came to pick up the product and twice it was escalated however never resolved. Now, Amazon India is refusing to process the refund which was commi...
Jun 23, 2018 by Saurabh Mishra
Amazon.in - Unable to Return Gift Closed
hi, I got a Mobilefrom one of my friends. The Mobile is good - but I have a disability. Due to my disability, I'm not able to use a Smartphone. So, I went to Return the Mobile. Upon writing an email to Amazon - at first, they assured me o...
Jun 21, 2018 by Prashanth Kamath
Amazon.in - Cashback Not Received Open
Hello sir on *th June I ordered pritec * piece of opc drum From Amazon worth rs ****.I ordered this item for receiving cash back offer to get ***rs cashback.My Order No is #***-*******-*******. Later I found the my package is returning to se...
Jun 19, 2018 by Bholeshwar Dhruw
Amazon.in - Refund not received Open
I ordered Paradox Women Flower Clutches Evening Handbags Wedding Clutch Purse, Rose Gold worth of Rs.****.** on * June **** from Amazon.in and when I found that clutch dimensions as mentioned in the product was not correct and my phone was no...
Jun 18, 2018 by Kavita jhare
Amazon.in - Refund not received Open
I ordered Kleio Designer Stylish Big Box Shaped Flower Embellished Ultra Spacious Wedding Party Clutch For Women/Girls worth of Rs.****.** on * June **** from Amazon.in and when I found that clutch was so big and I immediately filed returned o...
Jun 18, 2018 by Kavita jhare
Amazon.in - Showing excuse and not deliver my product with in time Closed
they not deliver my order in my address, they told my phone numbers was switched off, then I tolled update my new number then they told ok we will update to courier company and you will receive your product. but they did't update my number and ...
Jun 13, 2018 by Rajarshi Sarkar
Amazon.in - Package delivered with different AWB no. i am not able to return. Open
I ordered *+*t on ** march ****. amazon shipped package. but after two days app shown details of tracking as "return to seller". so i think that this order is being cancelled. than i ordered honor view **. when i got honor view **. after two da...
Jun 12, 2018 by purushottam khandelwal
Amazon.in - Package not delivered and refund not given Open
Hi, My name is Franklyn. I have placed an order for a lemfo les* smartwatch last month that was on *th May **** and I have made a complete payment for the order of *****₹. Initially I was promised to get the order by **-**may which late...
Jun 06, 2018 by Franklyn Nelson
Amazon.in - Wrong produc5 Closed
Hello, I had ordered a samsung Galaxy On* Prime (Gold, *GB RAM + **GB Memory) from Amazon, which was delivered on **/**/** on cash on delivery, but in the package I received a wrong product of another brand mobile, at the same time I try to con...
May 31, 2018 by Vikas
Amazon.in - Phone not delivered Open
have placed order of my mobile on ** May and it has been confirmed that mobile will deliver on ** May after that it showed out for delivery on ** May and i recived message of contact number of amazon agent when i called to amazon agent then He...
May 30, 2018 by Abhay Kumar Awasthi
Amazon.in - Damaged Product Recieved Open
Hello I placed an order on **th april order id ***-*******-******* . Recieved on *th may . Recieved damaged earphones . Ask for replacement/return on the very same day. They told me pickup will be on *th or *th or *th may. But it wont happen. ...
May 19, 2018 by Arav Singh
Amazon.in - Defective product delivered. Product under warranty but seller refusing to help! Open
A defective product has been delivered by the seller. The product is rusting and damaging the floor its standing on. Seller in spite of repeated promises not wanting to help citing the reason that deadline for returning the product has passed e...
May 07, 2018 by Tapas Kapadia
Amazon.in - Package not delivered Open
I ordered this product on ** April ****. As delivery in between ** -** April. But today is ** and the product is still not delivered yet. The tracking ID is not working I visit three post office of India Post. they all said this is an invali...
Apr 22, 2018 by Ashwani
Amazon.in - Fraud from Amazon Open
I have purchase a mobile from AMAZON India but when i got consignment , in the box mobile was not in the box, for that i complain to Amazon but they refuse my complain . So Please suggest what can we do .?...
Apr 20, 2018 by ASHUTOSH KUMAR JAISWAL
Amazon.in - Not Refunded my money Open
I have received this product leaked/damage. I called Amazon customer care the minute i received the product and they asked me to share images. After i shared images and everything they told me that their investigating team has refused to refund...
Apr 12, 2018 by Shipra Singhal
Amazon.in - Opened sealed product Open
Order Number: ***-*******-******* -- Claim Date: * April **** I ordered a product from amazon and i get a opened seled product and i lodge a complain but they didn't giving me the refund also contact to the seller but they also deny to return...
Apr 11, 2018 by Ankit
Amazon.in - Delivery Issue Order No.#407-4018731-3253144 Closed
My Order no.#***-*******-******* . ऑर्डर डिलीवरी date **/**/**** But **/**/**** को vi आर्डर डिलीवरी नही किया डिलेवरी एजेन्ट फोन म...
Apr 06, 2018 by ravi ranjan
Amazon.in - Package delivered but no product inside Open
I placed an order on **th March **** on Amazon india via order ***-*******-******* for a hp ** gb pen drive worth Rs *** that was delivered at around * p.m on *st April ****.But to my surprise when I opened the package I saw that it was empty a...
Apr 06, 2018 by Alathoor shashank
Amazon.in - Damaged product delivered Closed
I order ps* slim console worth ***** via Amazon and delivered a damaged product. It's working fine but the corner is broken....
Mar 30, 2018 by Siddharth
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