File a Complaint against Amazon India Limited
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How to resolve Amazon India Limited complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon India Limited?
If you are not satisfied with Amazon India Limited, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon India Limited and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon India Limited
But before filing a complaint, you should
a. Contact the customer support of Amazon India Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Amazon India Limited - Refund not initiated for a returned product Open
Levi’s jeans was retuned two weeks ago, as I had received the wrong product. Although the return was completed, Amazon is telling me it was the wrong product. Although the product I received was wrong product. The product is eligible for retu...
Dec 27, 2021 by Jessica Cutinha
Amazon India Limited - Received a broken item Closed
We received a broken product. We shared the photograph with the Amazon India just after receiving product in * minutes. They said “we will do investigation and get back to you on * december, but you have to call us. We don’t have any facili...
Dec 01, 2021 by Ashutosh
Amazon India Limited - Refund not received Closed
I ordered an item for *** INR and the item was not delivered to me. Refund also did not happen even after speaking to the customer support for * times...
Sep 15, 2021 by Jenefa
Amazon India Limited - Product not received in tempered box Open
I had ordered a Red me note ** mobile through Amazon online portal on **th April **** through order ID ***-*******-*******. My papa received a tempered package on **th April ****. He informed me and I informed Amazon immediately they asked me t...
Apr 30, 2021 by Yogesh Bhargav
Amazon India Limited - Refund Open
ORDER # ***-*******-******* was picked up on *th Feb. **** by an executive who called from +** ** ******** around **:** a.m.; around **:** p.m. same day I received another call from +** ** ******** enquiring about the pick up, I shared with the...
Mar 18, 2021 by Sunil Tiwari
Amazon India Limited - Refund not credited Closed
I was told to get refund credit on *rd feb.made multiple calls to them but still not refunded my money...
Feb 17, 2021 by Meenu
Amazon India Limited - The delivery boy stole from the house Closed
The amazon delivery boy came home and took our charger .. about searching we found out from cctv footage that he stole and we complained to Amazon but they are doing nothing for it .. they are not bothered so next time in any other house that p...
Oct 21, 2020 by Taruna B
Amazon India Limited - Wrong MRP fake discount Open
Date : **.**.** Product : Corelle dinner set MRP on Amazon.in : ₹**,*** Actual MRP of product : ₹**,***...
Aug 22, 2020 by akanksha gupta
Amazon India Limited - Non credit of Amazon Reward Cashback of 2 Open
Missing Amazon Prime Award Credits I have an Amazon Pay account with Auto Reload activated for over Rs.*,***/-, which was confirmed by an email dated ** February, **** with the following message - "Congratulations! Your original Prime Rew...
Aug 12, 2020 by Nagesh Sagar
Amazon India Limited - Item missing Closed
I ordered an air-fryer from Amazon on **st July but when I received the box (*nd Aug), it had only the outer packaging while the air-fryer was missing from the box. So I tried contacting Amazon several times and they asked me to wait for *-* da...
Aug 08, 2020 by Saiyam Sharma
Amazon India Limited - Used and returned item delivered Open
I ordered a weighing machine on amazon and when i unpacked it i got a plastic cover with a bill which was of a previous customer who had ordered it before me and the same was delivered to me . The weighing machine also had stains on it which in...
Jun 06, 2020 by Rutuja Yashawant Kapse
Amazon India Limited - Package not delivered Open
I've ordered few orders in Amazon worth rupees ****. I've got a message saying that it is delivered. But actually it is not delivered. So I've lodged a complaint against the issue in Amazon via customer care. They've said they will initiate a i...
Feb 16, 2020 by M.Rajeev Varma
Amazon India Limited - Poor quality product from amazon Open
I am a regular customer at Amazon. On ** Jan ****, I purchased EGJQI Devanshi Electronic LED Mosquito Killer Lamp (Multicolour). Not within ** days of purchase , the product has stopped working. Only the light comes and the fan has stopped. The...
Feb 09, 2020 by Shobha Bahl
Amazon India Limited - Package not delivered Closed
I ordered on **th October coirfit sofa cum bed mattress on amazon app it's a third party seller order and it's a prepaid order of **** rs order no is***************** last delivery date was **th October I didn't received order yet seller is fra...
Oct 30, 2019 by Aditya Kumar
Amazon India Limited - Package not delivered Open
I ordered a Tp link router during this recent sale from Amazon India. It was promised that I would get the product by today(Oct *) as I am prime member. But I got a text message from Amzon by saying that the product has arrived early and will b...
Oct 08, 2019 by Sirsendu Mohanta
Amazon India Limited - Refund For Returned Order Open
Hello, Its regarding my Amazon India ORDER # ***-*******-*******. I have returned it and as per the tracking also its been delivered to the seller and its many days since that but still now the refund for the item hasn't been processed yet. Tot...
Sep 06, 2019 by Prince Kumar
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