File a Complaint against Amazon India
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How to resolve Amazon India complaints online
If you want to complain about a problem that relates to Amazon India, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon India?
If you are not satisfied with Amazon India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon India
But before filing a complaint, you should
a. Contact the customer support of Amazon India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon India
Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon India - Package not delivered Closed
I have ordered a product Ugaoo Cocopeat Block for Garden ** Kg three times having * different order numbers. ( ***-*******-******* , ***-*******-******* , ***-*******-*******) in the month of September ****. After waiting for * months I didn't ...
Aug 12, 2021 by Anurag Kumar Singh
Amazon India - Wrong item delivered Closed
My order No. ***-*******-******* is not showing in my account with Amazon India. Moreover, I got the wrong book against this order. A book "Living Craft Traditions of India NCERT Class XI" was delivered instead of "Study Package for Civil ...
Aug 03, 2021 by RANGASWAMI KASTURI
Amazon India - Package Received Damaged No refund No replacement since 4 months Open
I ordered HP Laptop from Amazon.in on March ** **** which was delivered on March ** ****. Unfortunately I received a damaged product, the display was cracked. On March ** I talked to Customer support and she told me that she arranged for replac...
Aug 02, 2021 by Mangesh Sakharkar
Amazon India - Not initiating Advance Refund Open
I had ordered an office chair from Amazon which reached on time. But I wasn't too comfortable with it. In fact, I got a backache. So on **th July I initiated a return pick-up for **th July. But the pick-up person never arrived. In fact, upon re...
Aug 02, 2021 by Amey Bairolu
Amazon India - Amazon did not send the Bitdefender total security multi devices Closed
Please send me the latest order updates about my order for BIT DEFENDER TOTAL SECURITY MULTI DEVICES * FOR * YEARS. AS RS - ****.** PAID ADVANCE BY ME THAT Sold and fulfilled by AV Soft. on **,JULY,** AT **:**:**.AN EARLY DELIVERY IS APPRECIAT...
Jul 20, 2021 by Kamal Singh Rawat
Amazon India - Item cancelled by executive Open
I have ordered a washing machine in Amazon India and executive have cancelled the order with out any notification . They have cancelled with out my knowledge now price have been increased by 2500...
Jun 24, 2021 by
Amazon India - Product is missing from the package Open
I have ordered AQFit W** smartwatvh from amazon on *-**-**** and when the package was opened after delivery, the watch was missing inside the package. Only a charger and an extra strap were present. I have raised a complaint, called them and ch...
Jun 06, 2021 by Rishav Kumar
Amazon India - Amazon not refunding my money even after 1 month Open
Myself Karabi Dutta. I ordered a product from Amazon on May *, **** amounting rs. ***. When I received the product on May *, **** I saw that the product was not the same that I ordered. The product that I got was totally different product, was ...
Jun 05, 2021 by Karabi Dutta
Amazon India - Coupon not applied on checkout Closed
I made a purchase on Amazon a Samsung Galaxy S** FE *G mobile phone via order number xxxxx on **th Apr **** for Rs.**,***/- I made the payment using amazon pay balance. The order was delivered in good condition. Problem / Issue raised : Be...
May 20, 2021 by Subash Venugopalan
Amazon India - Package not delivered Open
I have ordered a Godrej lock set on ** April,**** and on * may **** I got a message that your package is out for delivery. I waited till evening and then I called the delivery boy but his phone was engaged that day and he didn't respond.later t...
May 13, 2021 by Ritesh kumar
Amazon India - Warranty claim service denied Closed
I purchased the Amazon basics TV in January **** and last month on **th March, the remote stopped working after an update. It’s been a month now and I have been calling and writing to them but all they are doing is misleading me. First they s...
May 12, 2021 by Asmita Chanda
Amazon India - I have not got refund from Amazon in Open
I have made a purchase of Titan Octane Men's watch on **th Feb **** in Amazon.in. I made Payment of Rs. **** via Google Pay which was showing pending hence delivery executive insisted to make payment again via payment link. However my account g...
May 01, 2021 by Prashanth V
Amazon India - Item missing Open
Hi on **/**/**** I have ordered for * packets of sunfeast yippee noodles and * packets of dhara soyabean oil from Amazon but instead I received only * packets of sunfeast yippee noodles on **/**/**** ...... complained to customer care but they ...
Apr 28, 2021 by Vivek Shaw
Amazon India - Wrong product delivered by Amazon Closed
Hi sir, I had ordered singer promise sewing machine on **th March and a cheap quality toy was delivered to me with the singer promise bill on it on **th March. I immediately requested a return on the same day and after repeated calls and mails ...
Apr 25, 2021 by Shahnaz begum
Amazon India - Did not receive right product Open
I ordered Sofy antibacterial pads on **th April ****. I received my order today i.e on **nd April ****. When I opened the parcel it was filled with red ribbon/cloth. This product was a necessity and I was not able to get the product in shop due...
Apr 22, 2021 by Khushi Jogur
Amazon India - Wrong product sent Closed
I ordered q-cera black hair serum from the Amazon and received entirely different item that was morr pro serum, I complaint on their customer support but they denied to provide any resolution stating that they sent right product to me and the p...
Apr 20, 2021 by Yogita Pankaj
Amazon India - Refund not received Open
This is in reference to an item returned on ** January ****, worth Rs. **,*** only, with Order number: ***-*******-*******. From Amazon India, Aloha headphones No refund has been made yet despite complaining for * months....
Apr 07, 2021 by Rakshita Chaudhary
Amazon India - Shipment not delivered after charging Open
I have ordered a pregnancy pillow from Amazon India and that was estimated to get delivered by **th march ****. This item is yet not dispatched by seller. Neither me nor customer service is able to cancel this order due to system issue. Its bee...
Apr 07, 2021 by Joydeep Sengupta
Amazon India - Return pick up not done Closed
I have ordered .multiple items from amazon. Bit due to issues with products, i initiated return. Been ** days, product is not picked up. I am calling them daily and they will say pick up is cancelled and then create new pick up. Its really frus...
Apr 06, 2021 by Anu Gupta
Amazon India - Empty packet delivered Closed
I am a chartered accountant in Valsad, Gujarat. I am using service of Amazon India from ****. In March ****, i ordered for a dress from Amazon. On **th March I received empty packet from Amazon. I contacted Amazon customer tram multiple times t...
Apr 04, 2021 by Neha Joshi
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