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Amazon India (175/534)

534 Total Complaints
175 Total Resolved
32.77% Consumer Satisfaction

If you are searching for Amazon India Review on internet then you have reached the right place. You can read the full Amazon India Reviews here. Get answer to questions like if Amazon India is real or fake? Amazon India is legit or scam? if Amazon India is safe? All Amazon India reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon India so that it help others to make wise decisions. The Consumer satisfaction score of Amazon India is 32.77% because out of 534 consumer complaints, only 175 are resolved.

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How to resolve Amazon India complaints online

If you want to complain about a problem that relates to Amazon India, you have reached the right place.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon India?

If you are not satisfied with Amazon India, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon India and write your complaint in detail

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4. Get refund / replacement / damages from Amazon India


But before filing a complaint, you should

a. Contact the customer support of Amazon India first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon India

Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

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Amazon India - Product is missing from the package Open

I have ordered AQFit W** smartwatvh from amazon on *-**-**** and when the package was opened after delivery, the watch was missing inside the package. Only a charger and an extra strap were present. I have raised a complaint, called them and ch...

Jun 06, 2021 by Rishav Kumar

Amazon India - Amazon not refunding my money even after 1 month Open

Myself Karabi Dutta. I ordered a product from Amazon on May *, **** amounting rs. ***. When I received the product on May *, **** I saw that the product was not the same that I ordered. The product that I got was totally different product, was ...

Jun 05, 2021 by Karabi Dutta

Amazon India - Coupon not applied on checkout Closed

I made a purchase on Amazon a Samsung Galaxy S** FE *G mobile phone via order number xxxxx on **th Apr **** for Rs.**,***/- I made the payment using amazon pay balance. The order was delivered in good condition. Problem / Issue raised : Be...

May 20, 2021 by Subash Venugopalan

Amazon India - Package not delivered Open

I have ordered a Godrej lock set on ** April,**** and on * may **** I got a message that your package is out for delivery. I waited till evening and then I called the delivery boy but his phone was engaged that day and he didn't respond.later t...

May 13, 2021 by Ritesh kumar

Amazon India - Warranty claim service denied Closed

I purchased the Amazon basics TV in January **** and last month on **th March, the remote stopped working after an update. It’s been a month now and I have been calling and writing to them but all they are doing is misleading me. First they s...

May 12, 2021 by Asmita Chanda

Amazon India - I have not got refund from Amazon in Open

I have made a purchase of Titan Octane Men's watch on **th Feb **** in Amazon.in. I made Payment of Rs. **** via Google Pay which was showing pending hence delivery executive insisted to make payment again via payment link. However my account g...

May 01, 2021 by Prashanth V

Amazon India - Item missing Open

Hi on **/**/**** I have ordered for * packets of sunfeast yippee noodles and * packets of dhara soyabean oil from Amazon but instead I received only * packets of sunfeast yippee noodles on **/**/**** ...... complained to customer care but they ...

Apr 28, 2021 by Vivek Shaw

Amazon India - Wrong product delivered by Amazon Closed

Hi sir, I had ordered singer promise sewing machine on **th March and a cheap quality toy was delivered to me with the singer promise bill on it on **th March. I immediately requested a return on the same day and after repeated calls and mails ...

Apr 25, 2021 by Shahnaz begum

Amazon India - Did not receive right product Open

I ordered Sofy antibacterial pads on **th April ****. I received my order today i.e on **nd April ****. When I opened the parcel it was filled with red ribbon/cloth. This product was a necessity and I was not able to get the product in shop due...

Apr 22, 2021 by Khushi Jogur

Amazon India - Wrong product sent Closed

I ordered q-cera black hair serum from the Amazon and received entirely different item that was morr pro serum, I complaint on their customer support but they denied to provide any resolution stating that they sent right product to me and the p...

Apr 20, 2021 by Yogita Pankaj

Amazon India - Refund not received Open

This is in reference to an item returned on ** January ****, worth Rs. **,*** only, with Order number: ***-*******-*******. From Amazon India, Aloha headphones No refund has been made yet despite complaining for * months....

Apr 07, 2021 by Rakshita Chaudhary

Amazon India - Shipment not delivered after charging Open

I have ordered a pregnancy pillow from Amazon India and that was estimated to get delivered by **th march ****. This item is yet not dispatched by seller. Neither me nor customer service is able to cancel this order due to system issue. Its bee...

Apr 07, 2021 by Joydeep Sengupta

Amazon India - Return pick up not done Closed

I have ordered .multiple items from amazon. Bit due to issues with products, i initiated return. Been ** days, product is not picked up. I am calling them daily and they will say pick up is cancelled and then create new pick up. Its really frus...

Apr 06, 2021 by Anu Gupta

Amazon India - Empty packet delivered Closed

I am a chartered accountant in Valsad, Gujarat. I am using service of Amazon India from ****. In March ****, i ordered for a dress from Amazon. On **th March I received empty packet from Amazon. I contacted Amazon customer tram multiple times t...

Apr 04, 2021 by Neha Joshi

Amazon India - Suspicious sale of Nokia phone Open

I bought a Nokia *.* mobile phone from Amazon on *th October ****. After couple of weeks, the phone went dead. As the official return window had closed by then, I took it to the nearest Nokia authorised service centre. To my shock I was told th...

Mar 28, 2021 by Abhishek Pandey

Amazon India - Amazon India Primer Member Service Closed

Hi, I have place an Order# ***-*******-******* on **/**/****, On your Amazon India portal till **/**/**** it was showing your order will receive by today * PM. I have called your customer care for the delivery status & come to know that this...

Mar 28, 2021 by Rajkumar Dhadwad

Amazon India - Items missing from the packet Closed

I have ordered * Just Wow skirts but received * skirts only in the packet with an invoice of * skirts. Same has been escalated to the customer care. However, as per their investment, the warehouse has confirmed that the order was complete when ...

Mar 27, 2021 by Deepika Gharti

Amazon India - Package Delivered in Damaged state Closed

I've been cheated by Amazon India. I've placed an order (amount Rs. ****.**/-) And they have sent me * packages with damaged items. I ordered grocery items which contains edible items. Due to poor packaging box and inside items all were damaged...

Mar 19, 2021 by Rubika Vaishnav

Amazon India - Refund didn t received on Gift card cancellation Open

It is on ** august **** someone got accessed my amazon id and somehow by false offers made me purchase gift card of Rs.***** on my account.As soon as i got to know that it’s a fruadent practice i mailed to Amazon@investigate , in response to ...

Mar 17, 2021 by Vivek gupta

Amazon India - Local fake product instead of original one Open

i am prime member of amazon service i regularly buy products from this site as usual i ordered realme earbuds through this site in the month of september last year . and got its delivery on **th september it's been * months and since last...

Mar 17, 2021 by shivangi malviya

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