File a Complaint against Amazon India
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Amazon India
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How to resolve Amazon India complaints online
If you want to complain about a problem that relates to Amazon India, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon India?
If you are not satisfied with Amazon India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon India
But before filing a complaint, you should
a. Contact the customer support of Amazon India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon India
Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon India to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon India to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Amazon India - Amazon delivered the wrong product Open
Amazon delivered the wrong product for order #***-*******-*******. Please see the attached email from Amazon confirming that they will pick the wrong product, and the pickup was done successfully. However, now Amazon is refusing to initiat...
Jan 10, 2022 by Shobhit Vaish
Amazon India - Wrong Product Delivered by Amazon Open
I had bought a Samsung Note ** phone on Amazon in October ****, but they delivered a cheap keypad phone instead. The package didn't have signs of tampering, hence I received it. However, the product inside was not what I had ordered. I complain...
Jan 08, 2022 by Panchali Gogoi
Amazon India - Item missing from order Open
i ordered a one plus nord * device from amazon india upon receiving the package i found that the charging adaptor is missing from the box for which i raised a complain to amazon but no redressal was given to me i was just told that the Retail i...
Dec 31, 2021 by shikhar sethi
Amazon India - Package delivered was empty Open
I ordered a Samsung ssd from amazon worth Rs. ****. Instead received an empty package worth nothing. I contacted the customer service via chat and was told to wait * days for some investigation and i accepted. I have never in my life contact...
Dec 26, 2021 by Faisal Abid
Amazon India - Damaged product Open
Amazon delivered a ** liter “Agaro Oven toaster Griller“ vide prepaid Order: ***-*******-******* on December **th ****. The product had an outer Amazon packaging that was sealed. However, the inner manufacturer packaging was open and th...
Dec 21, 2021 by Mohammed Asif Ansari
Amazon India - Package not delivered Closed
Ordered Item is not delivered, But in order status its showing "Delivery Attempted", I couldn't cancel the item, Then I called customer care executive for three times, they said that we will cancel the order and money will be refunded in ** hou...
Dec 05, 2021 by Vinayak Naik
Amazon India - Broken light bulb sent instead of audio technica microphone Open
I have bought "Audio-Technica AT**** Cardioid Condenser Studio Microphone" with order no ***-*******-******* on * Nov **** from Amazon India. I have used my ICICI credit card and the Transaction ID/SerNo is **********. Money Paid after discou...
Nov 24, 2021 by asit baran maji
Amazon India - Wrong Product Delivered Open
I ordered a Battery Operated Car on **th September **** for my baby boy's first birthday. As per product brochure the shipping weight of the car is about **kgs and we received a small parcel having weight of **grams through Indian Post on **th ...
Nov 24, 2021 by Sambasiva Rao Nayak Jathavathu
Amazon India - Got Wrong Product Open
Hello team, I got cheated by Amazon for **k. Couple of days before I've ordered Sony WH-****XM (premium category headphones). I've got delivery on **th November **** when I checked the package the product I got was completely different from...
Nov 18, 2021 by Mitesh Surti
Amazon India - Paid for brand new Laptop and received defective and used laptop Closed
Dear team, This has reference to my recent laptop purchase from amazon dated on **th October ****. My order id is ***-*************. I received my order on the **th October but when I opened my items I found that the seal was broken and there...
Nov 16, 2021 by Narender
Amazon India - Wrong Item received Metal rack instead of a Laptop Closed
I purchased a HP gaming laptop from amazon (MRP **,*** Rs) on *rd November. On *th November I received a Metal rack kinda thing (MRP *** rs. Max) instead of the laptop. When I complained to the customer service they said a replacement will be p...
Nov 10, 2021 by Anahad Kashyap
Amazon India - Package not delivered Closed
Ordered VU (** inches) on ** October through seller - MASS ENGINE AND POWER SYSTEMS. It was a prepaid order. Order was supposed to get delivered today ie * Nov. It’s a birthday gift. There was no status update on the transit of the order. It ...
Nov 05, 2021 by Neha
Amazon India - Refund not made Closed
Item ordered : HP laptop by exchange Ordered on : * Sep **** Payment mode : UPI (Google Pay) Supposed to be delivered on : * Sep **** Since it was not delivered as said and was stuck in shipping stage, I have requested for its cancellation....
Nov 05, 2021 by K Ramtheerth
Amazon India - Package not delivered Open
Fraudulence by Amazon - Charging customer for Prime membership benefit(within * day delivery) but Amazon unable to stand upto the commitment. My order placed on *nd Nov evening was suppose to be delivered by *rd November *pm. At *PM the deliv...
Nov 04, 2021 by Ajinkya Sarwankar
Amazon India - Product missing Open
I ordered Apple Watch SE from Amazon India this last month. I received an empty package and I immediately reported it to Amazon. After * days I was told it was delivered and nothing can be done in this regard. Then I Twitted about this incidenc...
Nov 04, 2021 by Azra Mushtaq
Amazon India - Discount not received on Amazon Fresh order Closed
I placed an order on Amazon Fresh on **th Oct **** for **** rupees using my axis credit card. Order no. ORDER # ***-*******-******* as per offer running at that time, I was supposed to receive **% instant discount which I did not get. I called...
Nov 01, 2021 by Jatin Agarwal
Amazon India - AMAZON PAY BALANCE MONEY DEDUCTED MISSING FRAUD Open
My name is Anil Namdev Sonawane. I want to register a complaint against Amazon India, regarding their 'AMAZON PAY BALANCE' (E-WALLET). On (*th of October ****) I had ordered a [TP-LINK AC*** Dual Band Wireless Cable Router (Archer ...
Oct 29, 2021 by Anil n. Sonawane
Amazon India - Faulty and defective tyre delivered Closed
I ordered for * tyre from Amazon and the order Id is ***-*******-******* which got delivered on **th October and they delivered only * tyres and the delivery person mentioned that it may come in another package I raised a complaint immediately ...
Oct 27, 2021 by Baranichakrapani
Amazon India - Wrong Product Delivered A dummy phone Open
On **nd October, I have ordered One Plus Nord CE *G Blue Void, * GB RAM, *** GB Storage. Today I have received the wrong product Samsung Dummy phone in the One Plus Nord cover. I asked the delivery agent to wait so that I can check the product....
Oct 25, 2021 by Pranab Misra
Amazon India - Amazon seller and customer service fraud Open
I ordered a Tvs xpod helmet on *rd october worth rs**** .it got delivered to me on *th October When i opened the box all i found was a broken old helmet (different product).i have tried to return the item * times n every time it got canceled be...
Oct 22, 2021 by Manish Nadar
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