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Amazon India (179/541)

541 Total Complaints
179 Total Resolved
33.09% Consumer Satisfaction

If you are searching for Amazon India Review on internet then you have reached the right place. You can read the full Amazon India Reviews here. Get answer to questions like if Amazon India is real or fake? Amazon India is legit or scam? if Amazon India is safe? All Amazon India reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon India so that it help others to make wise decisions. The Consumer satisfaction score of Amazon India is 33.09% because out of 541 consumer complaints, only 179 are resolved.

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How to resolve Amazon India complaints online

If you want to complain about a problem that relates to Amazon India, you have reached the right place.

File a Complaint now and let our experts help you in taking legal action and getting resolution :


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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon India?

If you are not satisfied with Amazon India, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon India and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon India


But before filing a complaint, you should

a. Contact the customer support of Amazon India first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon India

Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

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Amazon India - Cashback denied Open

Hi, I ordered a Lenovo **.*" Professional Backpack on **th Mar'** for Rs ****. In the rewards section, Amazon was showing an offer that said that if I order any luggage before **st Mar'** I will get back **% cashback up to Rs. ***. And so I de...

Apr 17, 2022 by Swapnil Potdukhe

Amazon India - Delay in delivery Open

I have faced problem with two orders. *. Redmi note ** pro + *g with order no. ***-*******-******* on **.**.** & ***-*******-******* on **.**.** &***-*******-******* on **.**.** *. 'Aveeno baby daily moisturizing lotion' on **.**.** with order...

Apr 15, 2022 by Bheemappa Bandikeri

Amazon India - Part of the Order Missing Open

I ordered for "GoPro Hero ** Black - Waterproof Action Camera with Free MIC & ** GB Memory Card" at Amazon India on **.**.****. I received the article on **.**.****. On opening, I saw the packet didn't contain MIC and Mounting & Thumb Screw. Th...

Apr 10, 2022 by ABIR ROY CHOWDHURY

Amazon India - Refund of UPI payments Closed

Amazon cash on delivery came and I made UPI payment of Rs.*** which was successful but agent said not recd by Amazon, I tried again and another Rs.*** payment done (amount deducted) but again agent said not recd. Similar situation happened in a...

Apr 02, 2022 by Sanjeev Malhotra

Amazon India - Return issue and failure of refund for my product Open

Hi, This complaint is been filed regarding the return and refund issue I have been facing from past * months now. I had requested for return of my HP Chromebook laptop in the month of january'**' which got picked up on **st januar...

Mar 28, 2022 by Supriya Pandurang Valam

Amazon India - I ordered 3 fans from Amazon and one was missing from shipment Customer care said that Amazon delive Closed

I ordered * ceiling fans from Amazon and one was missing from shipment. I received a big box having only * boxes inside instead of *. I reached out to customer care and Amazon SM team but both teams said that they had their investigation and ...

Mar 28, 2022 by Abhishek kaushik

Amazon India - Return pickup and refund issue Closed

I raised a return request on *st Feb **** and followed up almost * times but no use every time they used to create a new pickup it's been *.* months but still the same issue....

Mar 16, 2022 by Gobbilla Subbarao

Amazon India - Refund not processed Open

I tried purchasing an item from Amazon.in(ORDER # ***-*******-*******) worth Rs. **,*** on Jan **, ****. The payment got debited from my ICICI bank account. The order however got canceled on the portal stating payment did not get credited to Am...

Mar 14, 2022 by Roshan G Nagekar

Amazon India - Broken laptop sent for the order of HP laptop Open

I ordered "HP **s, *th Gen Ryzen *- *GB RAM/***GB SSD **inch(**.*cm) Laptop " of ₹**,***.** from my niece amazon account to gift her on **th year birthday. But instead of HP laptop, they sent me some old used laptop that look like picked fo...

Mar 05, 2022 by Annu priya

Amazon India - Items not delivered Closed

his is regarding my Midea AC delivery - order # ***-*******-*******.. I have received * quantity instead of * .. I have contacting customer service from same day. Contacted on **st of feb and asked to wait for two days. Contacted on **st o...

Mar 04, 2022 by Jibin Joseph

Amazon India - WRONG ITEM RECEIVED Open

Respected Sir, I had placed an online order with Amazon India for a * TB SSD costing Rs. **,*** on **st Feb ****. I received the product the very next day (**nd Feb ****). However, upon opening the sealed package, I found that the seller ...

Feb 26, 2022 by UDAIBIR SINGH DHILLON

Amazon India - Received an empty box Open

Ordered boat xtend smart watch on Feb **th, received a package on **th when i opened there was only an empty box. I immediately called and informed them, after the investigation they said we cannot help you...

Feb 26, 2022 by Ramesh

Amazon India - Amazon India Order Not delivered and No Refund Open

I have placed the below orders in Amazon.in. They were not delivered but the order status says delivered. when i raised with customer care. they have taken ** days for buffer time and investigation and finally says order delivered to you and no...

Feb 24, 2022 by Sivaram Pendyala

Amazon India - Refund issue Open

I returned a oneplus Bluetooth headset because old and damage wrong product delivered to me but Amazon denied to refund or replacement please help...

Feb 22, 2022 by Mashhood Alam

Amazon India - Fraud By Amazon India Closed

I Ordered a Shoe from Amazon, I got the product on ** Jan, Product was entirely different, Now i tried hard to return the product again they investigate the process on *-feb delivery boy came and pick up the product after *-* days when i didn't...

Feb 16, 2022 by ,Shubham Chandra

Amazon India - Amazon is not delivering right product Open

I had ordered *G lte wifi router with land nad detachable antenna - pack of *. It was available on Amazon with one seller for Rs ****. The actual value of such * routers is almost *****. Amazon did not deliver me the product and offered me to ...

Feb 10, 2022 by Rohit More

Amazon India - Required to replace with a proper product or refund my money Open

I have ordered HP Deskjet Ink Advantage Ultra **** All-in-one (Color Printer for Home, Dual Band WiFi with self reset) through Amazon. Amazon and Seller ( Appario Retail Private Ltd) delivered HP Deskjet ink advantage **** instead of HP Desk...

Feb 07, 2022 by Nandakumar R

Amazon India - Amazon not returning money for damaged product Open

amazon order id - ***-*******-******* (Usha Aqua Tide ** liter water geyser) priced rupee ****/- order placed - ** Nov **** received on - ** Nov **** As product was damaged so I placed return request on same day which was accepted by custo...

Feb 06, 2022 by Poonam

Amazon India - Refund not issued even though item was returned and received Open

Had placed an order for a W for Woman salwar (Order #: ***-*******-*******), which was returned as per Amazon India's return policy for fashion items. However, even though the item has been returned and received at their end (as confirmed by ...

Feb 04, 2022 by Jerry James

Amazon India - Wrong product delivered Open

I ordered Sony Wf-****XM* on **th January **** and got it delivered to me in one day. when it got delivered to me and when i opened it i was shock to see it and distressed as it was a totally different product which i have ordered, apart from ...

Feb 01, 2022 by Kush Singh Ghuraiya

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