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Amazon India (175/534)

534 Total Complaints
175 Total Resolved
32.77% Consumer Satisfaction

If you are searching for Amazon India Review on internet then you have reached the right place. You can read the full Amazon India Reviews here. Get answer to questions like if Amazon India is real or fake? Amazon India is legit or scam? if Amazon India is safe? All Amazon India reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon India so that it help others to make wise decisions. The Consumer satisfaction score of Amazon India is 32.77% because out of 534 consumer complaints, only 175 are resolved.

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How to resolve Amazon India complaints online

If you want to complain about a problem that relates to Amazon India, you have reached the right place.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon India?

If you are not satisfied with Amazon India, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Amazon India


But before filing a complaint, you should

a. Contact the customer support of Amazon India first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon India

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Amazon India - Defective Product Recieved Open

I have purchased a I-Phone SE **GB Rose gold model in OCT-**** through Amazon.in, In Jan-**** phone hanged and it automatically goes into switch on & switch off loop. I contacted apple care center B*X Udaipur, They diagnosed the phone and told ...

Feb 09, 2018 by Pranjul Bhonsle

Amazon India - No refund after return Closed

Order of amazon India ...

Feb 01, 2018 by Shyam Ardeshna

Amazon India - Cancelled ordee Open

I ordered a wd passport hard disk * tb worth rs **** on ** january and made the payment through master card but they cancelled the ordered without my prior knowledge and said to me the product is not available and even if you are still intere...

Jan 21, 2018 by Shubham gupta

Amazon India - Useless phone. no feature match as show on website Open

-- forwarded message ---------- from: "sunil mehra" <smehra.india@gmail.com> date: **-jan-**** *:** pm subject: i am cheated third time. i will give you a court notice soon. to: <cs-reply@amazon.in> cc: i am an rti activist living in k...

Jan 15, 2018 by sunil mehra

Amazon India - Order cncel Open

hello sir on **/**/**** i ordered * sandisk ultra dual ** gb usb *.* otg pen drive from amazon and i also pay by my debit card , after that i received sms and email related to order confirmed , after few minutes i received a message related tha...

Jan 06, 2018 by Pankaj kumar

Amazon India - Refund not issueing, as serial number mismatch Open

as i received mobile was worst in quality, requested for return and per policy they given replacement . unfortunately that mobile has a similar problem. applied for return. and on **th picked up by amazon agent after inspecting. after a week s...

Dec 28, 2017 by manjunath yadav

Amazon India - Old phone picked up by amazon but replacement not delievered. Closed

I had ordered for the One Plus *T from amazon.in, the phone had network issued that was acknowledge by the engineer sent by Amazon and he authorized a replacement. The phone was picked up on **/**/****, however Amazon claims that the pick up wa...

Dec 15, 2017 by Francis Fernandes

Amazon India - Defective Item delivered Closed

Amazon delivered a defective watch to me and now refusing to replace it. I am trying to reach Amazon customer care for last * days and not getting any response. First they mentioned that if the item was delivered in defective condition, they w...

Dec 15, 2017 by Praveen Kumar Singh

Amazon India - Order Says Delivered and signed but no one have arrived to office and i have not signed. Open

i had ordered small Item i.e. usb hub from amazon, Was said to be delivered on ** nov Friday but no one came instead got SMS and Email that Product Delivered. was feeling cheated. then contacted Customer care they said parcel is on the way and...

Nov 27, 2017 by Bhavik Hingu

Amazon India - Cashback not recived Open

I brought a mobile in July ** **** , it is having a offer of **% cashback only if I buy using hdfc credit card through online or we can order cash on delivery and we can pay using hdfc credit card, that should credit with in October ** but it's...

Nov 24, 2017 by Kethan Kumar T J

Amazon India - Delivered to wrong person Open

Sold my used smartphone via "sell as individual policy". However was rejected by the buyer and it was initially returned back by him. But I still haven't received it. All I receive is false emails regarding successful delivery. Moreover the add...

Nov 06, 2017 by Himesh Patel

Amazon India - Package not returned/refunded Closed

ase ** : One Plus *T (Faulty camera & flashlight/torch) Case ** : One Plus * : (Order placed by mistake, wanted to go for a higher version, considered as a special case) I had ordered One Plus *T phone on **th October (Monday) and got i...

Oct 30, 2017 by Richa Pandit

Amazon India - Package not delivered Open

The package was not delivered to me even after I did the online payment of Rs.***. I also tried to call in the Amazon India customer care center but they didn't answer. I felt cheated by them. Please take necessary action, I will be very thank...

Oct 27, 2017 by VIVEK KUMAR BURMAN

Amazon India - Refund not processed. Closed

This is the order of rs *** which I placed on ** sept. For some reasons amazon discard this order and said that refund will be credited within *-* days. I contacted them several times but my issue is not resolved till now. Order no- ***-*******...

Oct 17, 2017 by Abhishek Gautam

Amazon India - Phone returned but refund or replacement not received Open

I ordered a Redmi * (Gold, **GB) phone on **th September from Amazon which was delivered to me on **st September. But the phone delivered was faulty. So, after multiple calls and emails Amazon customer service agreed to replace the phone and sc...

Oct 05, 2017 by Arpit Jain

Amazon India - Denial of Service and Late delivery Open

Order No. : ***-*******-******* I purchased motorola g*s plus with amazon prime service which assures the delivery of product on guaranteed time. But amazon was unable to provide this service and when asking for support, they keep misguiding ...

Sep 28, 2017 by Ravi Kumar Jangid

Amazon India - Order cancelled Open

My order for Red mi note * was actually to be delivered on **/**/**** but I delayed the order to be delivered on **/**/**** through Amazon chat support services and it was confirmed that delivery has been rescheduled on **/**/****. Later on del...

Sep 28, 2017 by Suraj balmiki

Amazon India - Wrong product - fraud Closed

Amazon India — wrong product - fraud * Review Sg sgoel** on Sep **, **** Submit a Complaint I had ordered a new Oneplus * from Amazon webs on **th September **** and paid for it using my credit card. On **th Sep I received the pack...

Sep 20, 2017 by Sumeet Goel

Amazon India - Package not delivered Open

I placed an order on **th September OnePlus * mobile **gb version which was sheduled to be delivered by Monday **th on Monday I logged in to my account to see the status it showed delivered yesterday Sunday . Fed up I called customer service to...

Sep 19, 2017 by Ravi kumar

Amazon India - I order watch and after some day they cancell order Closed

Amazon always make fake product listing many time happen with i order watch then after * day cancel that order and that order price hike **%. these thing happens with me many times....

Sep 13, 2017 by Dhaval Bhavsar

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